Department of Otolaryngology-Head and Neck Surgery, Rutgers New Jersey Medical School, 90 Bergen Street, Suite 8100, Newark, NJ, 07103, USA.
Center for Skull Base and Pituitary Surgery, Neurological Institute of New Jersey, Rutgers New Jersey Medical School, Newark, NJ, USA.
Aesthetic Plast Surg. 2021 Aug;45(4):1685-1692. doi: 10.1007/s00266-021-02203-9. Epub 2021 Mar 15.
As an aesthetic surgery, a successful rhinoplasty is often assessed by patient satisfaction, subject to a diverse array of qualitative factors including patient expectations and happiness with care provided. While substantial effort has been dedicated to understanding patients' post-operative concerns, addressing patients' pre-operative questions has been comparatively less studied. This study analysed pre- and post-operative questions about rhinoplasty on social media to gain insights into patients' concerns and develop targeted educational material.
The most viewed rhinoplasty questions on Realself.com, a social media platform for discussions about cosmetic surgeries, were collected and analysed. Questions were then stratified into pre- and post-operative and further assigned categories based on common topics found in the data. Using a machine learning approach, the most common pre- and post-operative questions were determined.
2014 rhinoplasty questions were collected in total, with 957 pre-operative and 1057 post-operative. The most commonly asked pre-operative questions were about appearance (n = 441, 46.1%), function (n = 102, 10.7%), and cost (n = 94, 9.8%). The most commonly asked post-operative questions were about appearance (n = 502, 47.5%), behaviour allowed/disallowed (n = 283, 26.8%), and symptoms after surgery (n = 235, 22.2%). An educational handout with the 10 most common pre- and post-operative questions was developed using machine learning analysis, with the majority of questions about appearance.
Patients primarily expressed concern about appearance when asking questions about rhinoplasty on social media, along with other aspects of their pre- and post-operative course. The educational handout developed by this study can be applied to address commonly asked patient questions during pre-operative education.
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作为一种美容手术，成功的隆鼻术通常通过患者满意度来评估，这受到包括患者期望和对所提供护理的满意度在内的各种定性因素的影响。虽然已经付出了大量努力来了解患者术后的担忧，但解决患者术前的问题相对研究较少。本研究通过分析社交媒体上关于隆鼻术的术前和术后问题，深入了解患者的关注点，并开发有针对性的教育材料。
收集并分析了社交媒体 Realself.com 上浏览量最多的隆鼻术问题。然后根据数据中常见的主题将问题分层为术前和术后，并进一步分配类别。使用机器学习方法，确定了最常见的术前和术后问题。
共收集了 2014 个隆鼻术问题，其中 957 个为术前问题，1057 个为术后问题。最常被问到的术前问题是关于外观（n=441，46.1%）、功能（n=102，10.7%）和费用（n=94，9.8%）。最常被问到的术后问题是关于外观（n=502，47.5%）、允许/不允许的行为（n=283，26.8%）和术后症状（n=235，22.2%）。使用机器学习分析开发了一个包含 10 个最常见术前和术后问题的教育手册，其中大部分问题与外观有关。
患者在社交媒体上询问隆鼻术相关问题时，主要关注外观，以及手术前后的其他方面。本研究开发的教育手册可用于解决术前教育中常见的患者问题。
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