Last Mile Health, Washington, DC, USA.
LVCT Health, Nairobi, Kenya.
Glob Health Sci Pract. 2021 Mar 15;9(Suppl 1):S32-S46. doi: 10.9745/GHSP-D-20-00429.
To develop guidance for governments and partners seeking to scale community health worker programs, we developed a conceptual framework, collected observations from the scale-up efforts of 7 countries, workshopped the framework with technical groups and with country stakeholders, and reviewed literature in the areas of health and policy reform, change management, institutional development, health systems, and advocacy. We observed that successful scale-up is a complex process of institutional reform. Successful scale-up: (1) depends on a carefully choreographed, problem-driven political process; (2) requires that scaled program models are drawn from solutions that are available in a given health system context and aligned with the resources, capabilities, and commitments of key health sector stakeholders; and (3) emerges from iterative cycles of learning and improvement, rather than a single, linear scale-up effort. We identify stages of the reform process associated with each of these 3 findings: problem prioritization, coalition building, solution gathering, design, program readiness, launch, governance, and management and learning. The resulting Community Health Systems Reform Cycle can be used by government, donors, and nongovernmental partners to prioritize and design community health worker scale-up efforts, diagnose challenges or gaps in successful scale-up and integration, and coordinate the contributions of diverse stakeholders.
为了为寻求扩大社区卫生工作者项目规模的政府和合作伙伴制定指导方针,我们制定了一个概念框架,从 7 个国家的扩大努力中收集了观察结果,与技术小组和国别利益攸关方一起研讨了该框架,并审查了卫生和政策改革、变革管理、机构发展、卫生系统和宣传等领域的文献。我们观察到,成功的扩大规模是一个复杂的机构改革过程。成功的扩大规模:(1)取决于精心策划的、以问题为导向的政治进程;(2)需要扩大的方案模式取自给定卫生系统背景下可用的解决方案,并与关键卫生部门利益攸关方的资源、能力和承诺保持一致;(3)来自于学习和改进的迭代循环,而不是单一的、线性的扩大努力。我们确定了与这 3 个发现相关的改革过程的各个阶段:问题优先化、联盟建设、解决方案收集、设计、方案准备、启动、治理以及管理和学习。由此产生的社区卫生系统改革周期可供政府、捐助方和非政府合作伙伴使用,以便对社区卫生工作者的扩大工作进行优先排序和设计,诊断成功扩大规模和整合方面的挑战或差距,并协调各种利益攸关方的贡献。