Hill/Levene Schools of Business, University of Regina, Regina, Saskatchewan, Canada.
Department of Psychology, University of Regina, Regina, Saskatchewan, Canada.
Nature. 2021 Apr;592(7855):590-595. doi: 10.1038/s41586-021-03344-2. Epub 2021 Mar 17.
In recent years, there has been a great deal of concern about the proliferation of false and misleading news on social media. Academics and practitioners alike have asked why people share such misinformation, and sought solutions to reduce the sharing of misinformation. Here, we attempt to address both of these questions. First, we find that the veracity of headlines has little effect on sharing intentions, despite having a large effect on judgments of accuracy. This dissociation suggests that sharing does not necessarily indicate belief. Nonetheless, most participants say it is important to share only accurate news. To shed light on this apparent contradiction, we carried out four survey experiments and a field experiment on Twitter; the results show that subtly shifting attention to accuracy increases the quality of news that people subsequently share. Together with additional computational analyses, these findings indicate that people often share misinformation because their attention is focused on factors other than accuracy-and therefore they fail to implement a strongly held preference for accurate sharing. Our results challenge the popular claim that people value partisanship over accuracy, and provide evidence for scalable attention-based interventions that social media platforms could easily implement to counter misinformation online.
近年来,社交媒体上虚假和误导性新闻的泛滥引起了极大关注。学者和从业者都在探讨人们为什么会分享这类错误信息,并寻求减少错误信息传播的方法。在这里,我们试图同时解答这两个问题。首先,我们发现标题的真实性对分享意图几乎没有影响,尽管标题对准确性的判断有很大影响。这种脱节表明,分享不一定表示相信。尽管如此,大多数参与者表示,只分享准确的新闻很重要。为了阐明这一明显的矛盾,我们在 Twitter 上进行了四项调查实验和一项现场实验;结果表明,微妙地将注意力转移到准确性上,可以提高人们随后分享的新闻质量。结合其他计算分析,这些发现表明,人们经常分享错误信息,是因为他们的注意力集中在准确性以外的因素上,因此他们无法实施强烈支持准确分享的偏好。我们的研究结果对人们重视党派立场而非准确性的普遍观点提出了挑战,并为社交媒体平台可以轻松实施的基于注意力的可扩展干预措施提供了证据,以对抗网络上的错误信息。