Ahmed Ishfaq, Faheem Asim
Hailey College of Commerce, University of the Punjab, Lahore, Pakistan.
College of Business Administration, Imam Abdul Rehman Bin Faisal University, Kingdom of Saudi Arabia.
Saf Health Work. 2021 Mar;12(1):20-27. doi: 10.1016/j.shaw.2020.08.001. Epub 2020 Aug 18.
Incentive and penalty (I/P) programs are commonly used to increase employees' safety outcomes, but its influence on employees' safety outcomes is under-investigated. Moreover, under developed economies lack safety culture and there is dearth of literature focusing on empirical studies over there [1]. Based on these gaps, this study attempts to see the impact of I/P programs on safety outcomes in a developing country.
The study was carried out in three stages, where Stage I revealed that selected 45 organizations were deficit of safety culture and practices, while only three firms were found good at safety practices. At Stage II, these three firms were divided in two clusters (groups), and were probed further at Stage III. At this stage group, one was manipulated by providing incentives (experimental group) and employees' responses in terms of safety motivation and performance were noticed.
It was observed that the experimental group's safety motivation and performance had improved (both for immediate and 1-month later performance). The results were further probed at Phase 3 (after 3 months), where it was found that the benefits of I/P programs were not long lasting and started replenishing.
Findings of the study helped researchers conclude that safety incentives have only short-term influence on safety outcomes, while a long-term and permanent solution should be found.
奖惩计划通常用于提高员工的安全绩效,但其对员工安全绩效的影响尚未得到充分研究。此外,在经济欠发达国家,安全文化匮乏,且缺乏针对这些国家实证研究的文献[1]。基于这些差距,本研究试图探讨奖惩计划对一个发展中国家安全绩效的影响。
该研究分三个阶段进行,第一阶段显示,选定的45个组织缺乏安全文化和实践,只有三家公司在安全实践方面表现良好。在第二阶段,这三家公司被分成两个集群(组),并在第三阶段进一步探究。在这个阶段,一组通过提供激励措施进行干预(实验组),并观察员工在安全动机和绩效方面的反应。
观察到实验组的安全动机和绩效有所改善(即时绩效和1个月后的绩效均如此)。在第三阶段(3个月后)对结果进行了进一步探究,发现奖惩计划的益处并非持久,且开始消退。
该研究的结果帮助研究人员得出结论,安全激励措施对安全绩效只有短期影响,应找到长期和永久性的解决方案。