School of Population Health, The University of Auckland, Auckland, New Zealand
School of Management, Massey University, Palmerston North, New Zealand.
BMJ Health Care Inform. 2021 Mar;28(1). doi: 10.1136/bmjhci-2020-100309.
Telehealth became the most practical option for general practice consultations in Aotearoa New Zealand (NZ) as a result of the national lockdowns in response to the COVID-19 pandemic. What is the consumer experience of access to telehealth and how do consumers and providers perceive this mode of care delivery going forward?
A national survey of general practice consumers and providers who used telehealth services since the national lockdowns in 2020 will be distributed. It is based on the Unified Theory of Acceptance and Use of Technology framework of technology acceptance and the access to care framework. The data will be statistically analysed to create a foundation for in-depth research on the use of telehealth services in NZ general practice services, with a specific focus on consumer experiences and health outcomes.
Ethics approval was granted by the Auckland Health Research Ethics Committee on 13/11/2020, reference AH2539. The survey will be disseminated online.
由于新西兰（NZ）为应对 COVID-19 大流行而实施全国封锁，远程医疗成为全科医生咨询的最实用选择。消费者远程医疗的体验如何？消费者和提供者如何看待这种护理模式的未来发展？
自 2020 年全国封锁以来，将对使用远程医疗服务的普通科医生消费者和提供者进行全国性调查。它基于技术接受和使用技术的统一理论以及获得医疗保健服务的框架。将对数据进行统计分析，为新西兰普通科医生服务中远程医疗服务的使用提供深入研究的基础，特别关注消费者的体验和健康结果。
奥克兰健康研究伦理委员会于 2020 年 11 月 13 日批准了该研究的伦理许可，参考号 AH2539。该调查将在线发布。
