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儿科医院工作人员对影响安全质量改进计划可持续性和推广因素的看法。

Perspectives of paediatric hospital staff on factors influencing the sustainability and spread of a safety quality improvement programme.

机构信息

Quality Improvement, Royal College of Physicians of Ireland, Dublin, Ireland

Evidence Based Practice Unit, University College London and the Anna Freud National Centre for Children and families, London, UK, London, UK.

出版信息

BMJ Open. 2021 Mar 22;11(3):e042163. doi: 10.1136/bmjopen-2020-042163.

Abstract

OBJECTIVE

Situation Awareness For Everyone (SAFE) is a quality improvement programme aiming to improve situation awareness in paediatric clinical teams. The aim of our study was to examine hospital staff perceptions of the facilitators and barriers/challenges to the sustaining and subsequent spread of the huddle, the key intervention of the SAFE programme.

SETTING

Interviews were held on two wards in two children hospitals and on two children wards in two district general hospitals.

METHOD

Semistructured interviews were conducted with 23 staff members from four National Health Service paediatric wards. A deductive thematic analysis was conducted, drawing on an existing framework, which groups the factors influencing programme sustainability into four categories: innovation, leadership, process and context.

PARTICIPANTS

23 staff in two children's hospitals and two children's wards across four UK hospitals, comprising of nurses and doctors, administration or housekeeping staff, ward managers and matrons, and allied professionals.

PRIMARY OUTCOMES

Understanding factors contributing to the sustaining and spread of a quality improvement intervention.

RESULTS

Perceptions of the benefits, purpose and fit of the huddle, team commitment, sharing learning, adaptation of the method and senior leadership were identified as facilitators. High staff turnover, large multiple specialty medical staff teams, lack of senior leadership and dislike of change were identified as barriers/challenges.

CONCLUSIONS

Sustaining and spreading quality improvement interventions in a complex clinical setting requires understanding of the interplay between the actual innovation and existing leadership, process and contextual factors. These must be considered at the planning stage of an innovation to maximise the potential for sustainability and spread to other settings.

摘要

目的

人人具备情境意识(SAFE)是一项质量改进计划,旨在提高儿科临床团队的情境意识。我们的研究目的是检验医院工作人员对巩固和随后推广碰头会(SAFE 计划的主要干预措施)的促进因素和障碍/挑战的看法。

背景

在两家儿童医院的两个病房和两家地区综合医院的两个儿科病房进行了访谈。

方法

对来自四个英国国家医疗服务体系儿科病房的 23 名工作人员进行了半结构化访谈。采用演绎主题分析,借鉴现有框架,将影响计划可持续性的因素分为创新、领导、过程和背景四个类别。

参与者

来自四家英国医院的两个儿童医院和两个儿科病房的 23 名工作人员,包括护士和医生、行政或家政人员、病房经理和护士长以及相关专业人员。

主要结果

了解促进和推广质量改进干预措施的因素。

结果

认为碰头会的好处、目的和适用性、团队承诺、分享学习、方法的适应性以及高层领导是促进因素。高员工流失率、大型多专科医疗人员团队、缺乏高层领导和对变革的反感被认为是障碍/挑战。

结论

在复杂的临床环境中维持和推广质量改进干预措施需要了解实际创新与现有领导、过程和背景因素之间的相互作用。在创新规划阶段必须考虑这些因素,以最大限度地提高可持续性和向其他环境推广的潜力。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/163b/7986768/507533589e72/bmjopen-2020-042163f01.jpg

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