Université de Toulouse, UMR LISST, ENSFEA, Toulouse, France.
Department of Management, HEC Montréal, Montréal, QC, Canada.
J Nurs Manag. 2021 Sep;29(6):1679-1690. doi: 10.1111/jonm.13314. Epub 2021 Apr 26.
The study explores how prevailing absenteeism frustrates or thwarts nurses' and nursing assistants' basic psychological needs (autonomy, competence and relatedness), using self-determination theory.
Our study responds to the call to investigate how organisational characteristics influence employees' psychological need, satisfaction and their attitudes and behaviours.
We conducted a semantic analysis of the discourse of 42 nurses and nursing assistants working in nursing homes for older dependent people in France.
The analysis subdivides participants' discourse into four themes: short-term absenteeism, lack of competence, lack of recognition and work overload. These themes are all linked to participants' perceived deficits or threats concerning their psychological needs.
The prevailing absenteeism has a harmful spiral impact on nurses' and nursing assistants' attitudes and behaviours, and, ultimately, on the quality of care received by the patients.
Our study confirms the need to adopt various managerial actions to address the following interrelated issues: controlling short-term absences, reducing work overload and giving training and recognition.
本研究旨在运用自我决定理论探讨缺勤现象如何对护士和护理助理的基本心理需求（自主性、能力和关联性）造成挫折或阻碍。
本研究响应了调查组织特征如何影响员工心理需求、满意度以及他们的态度和行为的呼吁。
我们对法国 42 名在养老院工作的护士和护理助理的话语进行了语义分析。
分析将参与者的话语细分为四个主题：短期缺勤、缺乏能力、缺乏认可和工作过载。这些主题都与参与者对自身心理需求的感知缺陷或威胁有关。
普遍存在的缺勤现象对护士和护理助理的态度和行为产生了有害的螺旋式影响，最终影响到患者所接受的护理质量。
本研究证实需要采取各种管理措施来解决以下相互关联的问题：控制短期缺勤、减少工作过载以及提供培训和认可。
