Farabaugh N F, Davidhizar R E
St Mary's College, Notre Dame, Ind.
AORN J. 1988 May;47(5):1250-3. doi: 10.1016/s0001-2092(07)66056-6.
Skill in managing immature employees is seldom learned in nursing management classes and is usually developed as a result of difficult experiences. A technique in which limits are set is most effective. As with other difficult management situations, the manager cannot expect immediate rewards. The immature employee who has trouble with authority will not readily offer appreciation to his or her manager. The manager's reward is knowing that he or she handled the situation well.
管理不成熟员工的技巧很少能在护理管理课程中学到,通常是在艰难经历中培养出来的。设定界限的技巧最为有效。与其他困难的管理情况一样,管理者不能期望立即得到回报。在权威方面有问题的不成熟员工不会轻易对其管理者表示赞赏。管理者的回报是知道自己妥善处理了这种情况。