Jedwab Rebecca M, Hutchinson Alison M, Manias Elizabeth, Calvo Rafael A, Dobroff Naomi, Glozier Nicholas, Redley Bernice
Monash Medical Centre Clayton, Monash Health Digital Health Division, Nursing and Midwifery Informatics, Melbourne, VIC 3168, Australia.
Faculty of Health, School of Nursing and Midwifery, Melbourne Burwood Campus, Deakin University, Melbourne, VIC 3125, Australia.
Int J Environ Res Public Health. 2021 Mar 8;18(5):2726. doi: 10.3390/ijerph18052726.
Implementation of an electronic medical record (EMR) is a significant workplace event for nurses in hospitals. Understanding nurses' key concerns can inform EMR implementation and ongoing optimisation strategies to increase the likelihood of nurses remaining in the nursing workforce. This concurrent mixed-methods study included surveys from 540 nurses (response rate 15.5%), and interviews with 63 nurses to examine their perceptions of using a new EMR prior to implementation at a single healthcare organisation. Survey findings revealed 32.2% ( = 174) of nurses reported low well-being scores and 28.7% ( = 155) were experiencing burnout symptoms. In contrast, 40.3% ( = 216) of nurses reported high work satisfaction, 62.3% ( = 334) had high intentions of staying in their role, and 34.3% ( = 185) were engaged in their work. Nearly half ( = 250, 46.3%) reported intrinsic motivation towards EMR use. Thematic analysis of focus group interviews revealed two themes, each with three subthemes: (1) , detailed the juxtaposition between nurses' professional role and anticipated changes imposed on them and their work with the EMR implementation; and (2) , revealed nurses' expectations and anticipations about how the EMR may affect the quality of nurse-patient relationships. In conclusion, anticipation of the EMR implementation emerged as a stressor for nursing staff, with some groups of nurses particularly vulnerable to negative consequences to their well-being.
实施电子病历(EMR)对医院护士来说是一项重大的工作场所事件。了解护士的主要担忧可以为电子病历的实施和持续优化策略提供信息,以增加护士留在护理队伍中的可能性。这项同步混合方法研究包括对540名护士的调查(回复率15.5%),以及对63名护士的访谈,以考察他们在一家医疗保健机构实施新电子病历之前对使用电子病历的看法。调查结果显示,32.2%(n = 174)的护士报告幸福感得分较低,28.7%(n = 155)出现倦怠症状。相比之下,40.3%(n = 216)的护士报告工作满意度较高,62.3%(n = 334)有很高的留任意愿,34.3%(n = 185)工作投入。近一半(n = 250,46.3%)报告对使用电子病历有内在动力。焦点小组访谈的主题分析揭示了两个主题,每个主题有三个子主题:(1),详细阐述了护士的专业角色与电子病历实施给他们及其工作带来的预期变化之间的并列关系;(2),揭示了护士对电子病历可能如何影响护患关系质量的期望和预期。总之,对电子病历实施的预期成为护理人员的一个压力源,一些护士群体特别容易受到其幸福感负面影响。