Department of Industrial Engineering & Innovation Sciences, Eindhoven University of Technology, P.O. Box 513, 5600 Eindhoven, The Netherlands.
Fondazione Bruno Kessler, Via Sommarive, 18, 38123 Povo, Italy.
Int J Environ Res Public Health. 2021 Mar 10;18(6):2823. doi: 10.3390/ijerph18062823.
Social gamification systems have shown potential for promoting healthy lifestyles, but applying them to occupational settings faces unique design challenges. While occupational settings offer natural communities for social interaction, fairness issues due to heterogeneous personal goals and privacy concerns increase the difficulty of designing engaging games. We explored a two-level game-design, where the first level related to achieving personal goals and the second level was a privacy-protected social competition to maximize goal compliance among colleagues. The solution was strengthened by employing occupational physicians who personalized users' goals and coached them remotely. The design was evaluated in a 5-month study with 53 employees from a Dutch university. Results suggested that the application helped half of the participants to improve their lifestyles, and most appreciated the role of the physician in goal-setting. However, long-term user engagement was undermined by the scalability-motivated design choice of one-way communication between employees and their physician. Implications for social gamification design in occupational health are discussed.
社交游戏化系统在促进健康生活方式方面显示出了潜力，但将其应用于职业环境面临着独特的设计挑战。虽然职业环境提供了自然的社交互动社区，但由于个人目标的异质性和隐私问题导致的公平性问题增加了设计引人入胜的游戏的难度。我们探索了一种两级游戏设计，其中第一级与实现个人目标有关，第二级是隐私保护的社交竞争，以最大限度地提高同事的目标合规性。该解决方案通过雇佣职业医生来加强，他们个性化用户的目标并远程指导他们。该设计在一项为期 5 个月的研究中进行了评估，共有来自荷兰一所大学的 53 名员工参与。结果表明，该应用程序帮助一半的参与者改善了他们的生活方式，并且大多数人都很欣赏医生在目标设定中的作用。然而，由于员工与医生之间单向沟通的可扩展性设计选择，长期的用户参与受到了影响。讨论了社交游戏化设计在职业健康中的意义。
