Wang Chen, Qi Huiying
Department of Health Informatics and Management, School of Health Humanities, Peking University, Beijing 100191, China.
Healthcare (Basel). 2021 Mar 22;9(3):357. doi: 10.3390/healthcare9030357.
Purpose/Significance: Mobile health applications provide a convenient way for users to obtain health information and services. Studying the factors that influence users' acceptance and use of mobile health applications (apps or Apps) will help to improve users' actual usage behavior. Method/Process: Based on the literature review method and using the Web of Science core database as the data source, this paper summarizes the relevant research results regarding the influencing factors of the acceptance and use behavior of mobile health application users and makes a systematic review of the influencing factors from the perspectives of the individual, society, and application (app or App) design. Result/Conclusion: In terms of the individual dimension, the users' behavior is influenced by demographic characteristics and motivations. Social attributes, source credibility, and legal issues all affect user behavior in the social dimension. In the application design dimension, functionality, perceived ease of use and usefulness, security, and cost are the main factors. At the end of the paper, suggestions are given to improve the users' acceptability of mobile health applications and improve their use behavior.
目的/意义：移动健康应用程序为用户获取健康信息和服务提供了便捷途径。研究影响用户接受和使用移动健康应用程序（应用或应用程序）的因素将有助于改善用户的实际使用行为。方法/过程：基于文献综述方法，以科学网核心数据库为数据源，本文总结了移动健康应用程序用户接受和使用行为影响因素的相关研究成果，并从个人、社会和应用（应用或应用程序）设计角度对影响因素进行了系统综述。结果/结论：在个人维度方面，用户行为受人口统计学特征和动机影响。社会属性、来源可信度和法律问题在社会维度上均影响用户行为。在应用设计维度方面，功能、感知易用性和有用性、安全性和成本是主要因素。本文最后给出了提高移动健康应用程序用户接受度并改善其使用行为的建议。
