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新冠疫情期间医疗风险管理与患者安全人员的职业倦怠及压力来源:一项试点研究

Burnout and Sources of Stress Among Health Care Risk Managers and Patient Safety Personnel During the COVID-19 Pandemic: A Pilot Study.

作者信息

Card Alan J

机构信息

Department of Pediatrics, Division of Hospital Medicine, University of California, San Diego School of Medicine, La Jolla, CA, USA.

出版信息

Disaster Med Public Health Prep. 2021 Apr 19:1-3. doi: 10.1017/dmp.2021.120.

DOI:10.1017/dmp.2021.120
PMID:33867006
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC8209436/
Abstract

OBJECTIVE

This study investigates burnout and sources of stress related to the coronavirus disease 2019 (COVID-19) pandemic among a group of health care risk managers/patient safety practitioners.

METHODS

An online survey was used, including the Oldenburg Burnout Inventory (OLBI) and 1 open-ended question: Since the start of the COVID-19 pandemic, what work or non-work-related issues have been causing you the most stress?

RESULTS

A total of 31 participants completed the OLBI; 27 answered the open-ended question. Over 70% of participants qualified as burned out. A thematic analysis was used to analyze stressors. Key themes included impacts of social distancing, changing duties and workload, real and potential impacts of the virus (eg, fear of infection for self or others), and financial concerns (personal and organizational). Less common themes included untrustworthy and constantly changing guidance, feeling abused by persons in power, and positive comments about the experience of working during the pandemic.

CONCLUSION

Burnout and pandemic-related stress may be very common in the health care risk management and patient safety workforce. Additional research is required to more robustly estimate the prevalence of burnout in this population. Meanwhile, the sources of stress identified here may aid health care organizations in taking immediate action to protect this vital workforce.

摘要

目的

本研究调查了一组医疗风险管理经理/患者安全从业者中与2019冠状病毒病(COVID-19)大流行相关的职业倦怠和压力来源。

方法

采用在线调查,包括奥尔登堡倦怠量表(OLBI)和1个开放式问题:自COVID-19大流行开始以来,哪些工作或与工作无关的问题给你带来了最大的压力?

结果

共有31名参与者完成了OLBI;27人回答了开放式问题。超过70%的参与者符合职业倦怠的标准。采用主题分析法分析压力源。关键主题包括社交距离的影响、职责和工作量的变化、病毒的实际和潜在影响(如对自己或他人感染的恐惧)以及财务问题(个人和组织层面)。不太常见的主题包括不可信且不断变化的指导方针、感觉受到当权者的虐待以及对大流行期间工作经历的积极评价。

结论

职业倦怠和与大流行相关的压力在医疗风险管理和患者安全工作队伍中可能非常普遍。需要更多研究来更准确地估计这一人群中职业倦怠的患病率。同时,此处确定的压力来源可能有助于医疗机构立即采取行动保护这一重要的工作队伍。

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