Toczyski Piotr, Kowalski Jarosław, Biele Cezary
Faculty of Applied Social Sciences, Institute of Philosophy and Sociology, Maria Grzegorzewska University, Warsaw, Poland.
Laboratory of Interactive Technologies, National Information Processing Institute, Warsaw, Poland.
Front Sociol. 2019 Apr 16;4:15. doi: 10.3389/fsoc.2019.00015. eCollection 2019.
This paper presents several state-of-the-art concepts within Internet studies and applies them to the creative writing of older people using the Internet. For more than 10 years two creative Web users aged 80+, assisted by younger proxy users, were involved in preliminary action research. It was aimed at finding patterns of inducing older people's creativity and sharing their wisdom with the general Internet audience. The effectiveness of conducted action research in transferring wisdom using silver digital content is high. It is demonstrated with (a) qualitative participants' insights, (b) the quantitative description of statistics of blog visits, and (c) the social significance of the topics covered in the created content. Lasting for more than a decade and located within the space of socio-technological solutions in Central and Eastern Europe, the results delivered patterns of emerging technologies aimed at enhancing older people's creativity on the Web. The insights from those two action-based case studies enabled the development of new hypotheses. New directions of further, more advanced research of older users' activity are based on interdisciplinary studies at the crossroads of public health, sociological theory, gerontology, and human-computer interaction studies. New research questions are presented, to be explored within the social scientific studies of the next-generation Internet. Departing from the established concepts and preliminary research, the authors hypothesize that: (1) in order to optimize non-human technology-based assistants, human proxy users should be researched; (2) voice assistant technology could become the primary proxy for a production of silver digital content; and (3) interactive and intelligent technology will be the substitute for social actors that prevent exclusion and disengagement. The remaining research question also refers to the conditions under which the technology can be a viable substitute for proxy users.
本文介绍了互联网研究领域的几个前沿概念，并将其应用于老年人利用互联网进行的创意写作。十多年来，两名80多岁的创意网络用户在年轻代理用户的协助下，参与了初步行动研究。其目的是找出激发老年人创造力并与广大互联网用户分享他们智慧的模式。利用银色数字内容传递智慧的行动研究效果显著。这通过以下方面得到证明：（a）参与者的定性见解，（b）博客访问量统计的定量描述，以及（c）所创作内容涵盖主题的社会意义。该研究持续了十多年，位于中东欧社会技术解决方案领域内，研究结果呈现了旨在增强老年人在网络上创造力的新兴技术模式。这两个基于行动的案例研究的见解促成了新假设的形成。基于公共卫生、社会学理论、老年学和人机交互研究交叉领域的跨学科研究，提出了关于老年用户活动进一步、更深入研究的新方向。本文还提出了新的研究问题，有待在下一代互联网的社会科学研究中进行探索。作者背离既定概念和初步研究，提出假设如下：（1）为了优化基于非人类技术的助手，应研究人类代理用户；（2）语音助手技术可能成为制作银色数字内容的主要代理；（3）交互式智能技术将替代那些防止排斥和脱离接触的社会行为者。其余研究问题还涉及技术能够成为代理用户可行替代物的条件。
