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透明的团队合作:多层级护理团队中的监督与授权实践

Transparent teamwork: The practice of supervision and delegation within the multi-tiered nursing team.

作者信息

Walker Felicity Ann, Ball Madeleine, Cleary Sonja, Pisani Heather

机构信息

Faculty of Health, Southern Cross University, Bilinga, QLD, Australia.

School of Health & Biomedical Sciences, RMIT University, Melbourne, Vic., Australia.

出版信息

Nurs Inq. 2021 Dec;28(4):e12413. doi: 10.1111/nin.12413. Epub 2021 Apr 22.

Abstract

Supervision and delegation are important leadership skills that nurses require when practising within the multi-tiered nursing team. In response to increasing demands globally on healthcare systems, Nursing Assistants are becoming more prevalent members of the nursing workforce in the acute care setting. An exploratory descriptive research design was used to examine supervision and delegation of Nursing Assistants in an acute hospital setting in Victoria, Australia. It was found that supervision and delegation in the context of a multi-tier nursing team required a complex assessment and decision-making process which was influenced by multiple factors. This research promotes developing transparent nursing practices and mutual understanding in the multi-tier nursing team to facilitate effective supervision and delegation based on informed decision-making and culture of openness and trust. Pre-registration education and continuing education and support for nurses are important to build transparent supervision and delegation practices and teamwork, empowering the nursing team to practice to their full scope of practice to provide high-quality patient care.

摘要

监督和授权是护士在多层级护理团队中执业时所需的重要领导技能。随着全球对医疗保健系统的需求不断增加,护理助理正成为急症护理环境中护理人员队伍中越来越普遍的成员。本研究采用探索性描述性研究设计,对澳大利亚维多利亚州一家急症医院中护理助理的监督和授权情况进行了调查。研究发现,在多层级护理团队背景下的监督和授权需要一个复杂的评估和决策过程,这一过程受到多种因素的影响。本研究促进了在多层级护理团队中形成透明的护理实践和相互理解,以便在基于明智决策以及开放和信任文化的基础上,促进有效的监督和授权。对护士进行注册前教育、继续教育及提供支持,对于建立透明的监督和授权实践以及团队合作至关重要,有助于使护理团队能够充分发挥其执业范围,提供高质量的患者护理。

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