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专业医疗保健提供者在患者安全事件后的同伴支持:一项横断面研究。

Peer support by interprofessional health care providers in aftermath of patient safety incidents: A cross-sectional study.

机构信息

Leuven Institute for Healthcare Policy, KU Leuven - University of Leuven, Leuven, Belgium.

Department of Quality Management, University Hospitals Leuven, Leuven, Belgium.

出版信息

J Nurs Manag. 2021 Oct;29(7):2270-2277. doi: 10.1111/jonm.13345. Epub 2021 May 9.

DOI:10.1111/jonm.13345
PMID:33894076
Abstract

AIM

To investigate the health care professionals' preferences pertaining to support in the aftermath of patient safety incidents and potential variation thereof depending on the degree of harm.

BACKGROUND

Peer support systems are available to support health care professionals in the aftermath of patient safety incidents. It is unclear which type of support is best offered by whom.

METHODS

A cross-sectional study in 32 Dutch hospitals.

RESULTS

In total, 2,362 nurses and 1,404 doctors indicated they were involved in patient safety incidents at any time during their career (86%). Less than 10% of health care providers had spoken with professional support, and less than 20% admitted a need to do so. They used different support. A higher degree of harm related to higher odds of desiring support. Respondents mainly wanted to understand what happened and how it can be prevented.

CONCLUSION

The desired support of health care professionals in the aftermath of patient safety incidents depends on the level of harm.

IMPLICATION FOR NURSING MANAGEMENT

Health care professionals seem to mostly rely on persons they are close with, and they mainly desire information related to the aftermath of patient safety incidents. This should be taken into account when support programmes are set up.

摘要

目的

调查卫生保健专业人员在患者安全事件后的支持偏好,并根据伤害程度潜在的变化。

背景

同行支持系统可用于在患者安全事件后为卫生保健专业人员提供支持。目前尚不清楚哪种类型的支持是最好的,由谁来提供。

方法

在 32 家荷兰医院进行的横断面研究。

结果

共有 2362 名护士和 1404 名医生表示,他们在职业生涯中的任何时候都曾参与过患者安全事件(86%)。不到 10%的卫生保健提供者曾与专业支持人员交谈过,不到 20%的人承认有此需求。他们使用不同的支持。较高的伤害程度与较高的寻求支持的可能性相关。受访者主要希望了解发生了什么以及如何预防。

结论

患者安全事件后卫生保健专业人员的期望支持取决于伤害程度。

对护理管理的启示

卫生保健专业人员似乎主要依赖于他们亲近的人,他们主要希望获得与患者安全事件后果相关的信息。在制定支持计划时应考虑到这一点。

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