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[关于不当医疗服务支持纠纷的调节机制]

[The mechanisms of regulation of disputes concerning inappropriate medical services support].

作者信息

Shmelev I A, Sergeev V V, Kupryakhin V A

机构信息

Samara State Medical University of Minzdrav of Russia, 443089, Samara, Russia,

Samara State Medical University of Minzdrav of Russia, 443089, Samara, Russia.

出版信息

Probl Sotsialnoi Gig Zdravookhranenniiai Istor Med. 2021 Mar;29(2):278-281. doi: 10.32687/0869-866X-2021-29-2-278-281.

Abstract

The article presents the results of comparative study of dispute resolution mechanisms related to the improper provision of medical services. On the basis of consumer model of physician-patient relationship basic options of pretrial and alternative mechanisms of settlements of disputes related to inadequate rendering of paid medical services are considered. On the basis of legal design for consumers and medical personnel the simple and evident statement of possible alternatives of mechanisms of settlement of disputes is presented. Te preferable design is consecutive application of all pretrial and alternative mechanisms of settlement of disputes. In case when there is no desirable result is the final decision is taken by court. It is concluded that the settlement of most disputes (90%) using pretrial and alternative dispute resolution mechanisms will significantly reduce time to resolve conflicts, as well as minimize unfavorable moral and economic consequences for consumers and providers of medical services.

摘要

本文介绍了与不当提供医疗服务相关的纠纷解决机制的比较研究结果。基于医患关系的消费者模式,考虑了与有偿医疗服务提供不足相关的审前及替代性纠纷解决机制的基本选项。基于为消费者和医务人员设计的法律框架,给出了纠纷解决机制可能替代方案的简单明了的说明。首选的方案是依次应用所有审前及替代性纠纷解决机制。若未取得理想结果,则由法院作出最终裁决。得出的结论是,使用审前及替代性纠纷解决机制解决大多数纠纷(90%)将显著减少解决冲突的时间,并将医疗服务消费者和提供者面临的不利道德和经济后果降至最低。

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