Gülpınar Gizem, Özçelikay Gülbin
Ankara University Faculty of Pharmacy, Department of Pharmacy Management, Ankara, Turkey
Turk J Pharm Sci. 2021 Apr 20;18(2):176-184. doi: 10.4274/tjps.galenos.2020.93709.
We aimed to develop a structured communication and counseling education program to improve pharmacy students' skills. Then, we objectively assessed this program by using simulated patients. The program aims to improve pharmacy students' communication and counseling skills by using a patient-centered approach.
The study was conducted in three stages. First, a "Pharmacist-Patient Communication and Counseling Skills" education program was developed. Second, this program was implemented for pharmacy students. Third, the program was tested on volunteer students and evaluated for its effectiveness.
The education program had a very large effect (Cohen's d: 6.074) on improving students' communication and counseling skills, especially their empathy skills.
The education program achieved its goals. After demonstrating the program's success, a course was added to the pharmacy curriculum, and a communication skills laboratory was established in the school.
我们旨在开发一个结构化的沟通与咨询教育项目，以提高药学专业学生的技能。然后，我们通过使用模拟患者对该项目进行客观评估。该项目旨在采用以患者为中心的方法提高药学专业学生的沟通与咨询技能。
该研究分三个阶段进行。首先，开发了一个“药剂师 - 患者沟通与咨询技能”教育项目。其次，该项目在药学专业学生中实施。第三，该项目在志愿者学生身上进行测试，并对其有效性进行评估。
该教育项目对提高学生的沟通与咨询技能，尤其是共情技能有非常大的效果（科恩d值：6.074）。
该教育项目实现了其目标。在证明该项目的成功后，药学课程中增加了一门课程，学校还设立了一个沟通技能实验室。
