Priebe Stefan
Unit for Social and Community Psychiatry, Queen Mary University of London, UK.
BJPsych Bull. 2021 Dec;45(6):327-328. doi: 10.1192/bjb.2021.40.
Over the past few years the term 'service users' has been increasingly used to describe patients in mental healthcare. This paper argues that the term 'service user' in this context should be avoided and outlines four reasons: the term is discriminating, cynical, patronising and detrimental. Of course, none of these effects is intentional, but that does not change them. The term 'patient', however, describes appropriately a temporary role in healthcare, provides parity of esteem with patients in physical healthcare and reflects the reasons why large parts of society are willing to fund healthcare, in solidarity with those who are sick.
在过去几年里，“服务使用者”这一术语越来越多地被用来描述精神卫生保健领域的患者。本文认为，在此背景下应避免使用“服务使用者”这一术语，并概述了四个原因：该术语具有歧视性、愤世嫉俗、居高临下且有害。当然，这些影响都不是故意的，但这并不能改变它们。然而，“患者”这一术语恰当地描述了医疗保健中的一个临时角色，与身体保健患者享有同等的尊重，并反映了社会大部分人愿意团结患病者为医疗保健提供资金的原因。
