Fan Mingyue, Huang Yuchen, Qalati Sikandar Ali, Shah Syed Mir Muhammad, Ostic Dragana, Pu Zhengjia
School of Management, Jiangsu University, Zhenjiang, China.
Department of Business Administration, Sukkur Institute of Business Administration University, Sukkur, Pakistan.
Front Psychol. 2021 Apr 20;12:643981. doi: 10.3389/fpsyg.2021.643981. eCollection 2021.
In recent years, there has been an escalation in cases of cyber violence, which has had a chilling effect on users' behavior toward social media sites. This article explores the causes behind cyber violence and provides empirical data for developing means for effective prevention. Using elements of the stimulus-organism-response theory, we constructed a model of cyber-violence behavior. A closed-ended questionnaire was administered to collect data through an online survey, which results in 531 valid responses. A proposed model was tested using partial least squares structural equation modeling using SmartPLS 3.0, v (3.2.8). Research findings show that information inequality is a strong external stimulus with a significant positive impact on digital distrust and negative emotion. However, the effects of information overload on digital distrust and the adverse effects of communication overload on negative emotions should not be ignored. Both digital distrust and negative emotions have significant positive impacts on cyber violence and cumulatively represent 11.5% changes in cyber violence. Furthermore, information overload, communication overload, information inequality, and digital distrust show a 27.1% change in negative emotions. This study also presents evidence for competitive mediation of digital distrust by information overload, information inequality, and cyber violence. The results of this study have implications for individual practitioners and scholars, for organizations, and at the governmental level regarding cyber-violence behavior. To test our hypotheses, we have constructed an empirical, multidimensional model, including the role of specific mediators in creating relationships.
近年来，网络暴力事件不断升级，这对用户在社交媒体网站上的行为产生了寒蝉效应。本文探讨了网络暴力背后的原因，并为开发有效预防手段提供了实证数据。利用刺激-机体-反应理论的要素，我们构建了一个网络暴力行为模型。通过在线调查发放了封闭式问卷以收集数据，共得到531份有效回复。使用SmartPLS 3.0，v（3.2.8）通过偏最小二乘结构方程模型对提出的模型进行了检验。研究结果表明，信息不平等是一种强烈的外部刺激，对数字不信任和负面情绪有显著的正向影响。然而，信息过载对数字不信任的影响以及沟通过载对负面情绪的不利影响也不应被忽视。数字不信任和负面情绪都对网络暴力有显著的正向影响，累计解释了网络暴力11.5%的变化。此外，信息过载、沟通过载、信息不平等和数字不信任解释了负面情绪27.1%的变化。本研究还提供了证据，证明信息过载、信息不平等和网络暴力对数字不信任具有竞争性中介作用。本研究的结果对个人从业者和学者、组织以及政府层面应对网络暴力行为具有启示意义。为了检验我们的假设，我们构建了一个实证的多维模型，包括特定中介在建立关系中的作用。
