Marić Josip, Galera-Zarco Carlos, Opazo-Basáez Marco
Department of Supply Chain Management and Decision Sciences, EM Normandie, Laboratoire Metis, Paris, France.
The Bartlett School, University College London, London, UK.
Ann Oper Res. 2022;319(1):1003-1044. doi: 10.1007/s10479-021-04079-z. Epub 2021 May 10.
The role of digital technologies (DTs) in humanitarian supply chains (HSC) has become an increasingly researched topic in the operations literature. While numerous publications have dealt with this convergence, most studies have focused on examining the implementation of individual DTs within the HSC context, leaving relevant literature, to date, dispersed and fragmented. This study, through a systematic literature review of 110 articles on HSC published between 2015 and 2020, provides a unified overview of the current state-of-the-art DTs adopted in HSC operations. The literature review findings substantiate the growing significance of DTs within HSC, identifying their main objectives and application domains, as well as their deployment with respect to the different HSC phases (i.e., Mitigation, Preparedness, Response, and Recovery). Furthermore, the findings also offer insight into how participant organizations might configure a technological portfolio aimed at overcoming operational difficulties in HSC endeavours. This work is novel as it differs from the existing traditional perspective on the role of individual technologies on HSC research by reviewing multiple DTs within the HSC domain.
数字技术（DTs）在人道主义供应链（HSC）中的作用已成为运营管理文献中一个研究日益增多的主题。尽管已有众多出版物探讨了这一融合领域，但大多数研究都集中在考察HSC背景下单个数字技术的应用，导致目前相关文献分散且碎片化。本研究通过对2015年至2020年间发表的110篇关于HSC的文章进行系统的文献综述，对HSC运营中采用的当前先进数字技术提供了一个统一的概述。文献综述结果证实了数字技术在HSC中的重要性日益增加，确定了其主要目标和应用领域，以及它们在不同HSC阶段（即减轻、准备、响应和恢复）的部署情况。此外，研究结果还深入探讨了参与组织如何配置技术组合，以克服HSC工作中的运营困难。这项工作具有创新性，因为它不同于以往关于单个技术在HSC研究中作用的传统观点，而是对HSC领域内的多种数字技术进行了综述。
