Department of Human Development and Family Science, East Carolina University.
Department of Psychology, East Carolina University.
Fam Syst Health. 2021 Mar;39(1):38-54. doi: 10.1037/fsh0000539.
The purpose of this article is to introduce how social networks can be utilized as an effective approach to health informatics and to provide evidence from a quantitative research study regarding the effects of interpersonal interactions at work on healthcare employees' burnout and health.
Tests of moderation were calculated to explore whether interpersonal interactions at work changed the associations between job stress and burnout and health. The study used cross sectional data from a North Carolina convenience sample. Participants were 237 multidisciplinary employees from healthcare organizations who were at least 18 years of age.
The results from this study provided evidence that more frequent friendly work-related communication benefitted employees' health, while more frequent hostile or difficult communication was detrimental to employees' burnout and health.
In this article, an explanation for using social networks to collect quantitative, relational data to determine when interpersonal interactions at work are beneficial or detrimental to employees' health and burnout is provided. The article concludes with a discussion regarding how these results and methods can be used to advance the national movements aimed at addressing healthcare employees' health and burnout. (PsycInfo Database Record (c) 2021 APA, all rights reserved).
本文旨在介绍社交网络如何作为一种有效的健康信息学方法，并提供一项关于工作中人际互动对医疗保健员工倦怠和健康影响的定量研究结果。
计算了调节检验，以探讨工作中的人际互动是否改变了工作压力与倦怠和健康之间的关联。本研究使用了来自北卡罗来纳州便利样本的横断面数据。参与者是来自医疗保健组织的 237 名多学科员工，年龄至少为 18 岁。
本研究的结果提供了证据表明，更频繁的友好工作相关沟通有益于员工的健康，而更频繁的敌对或困难的沟通则对员工的倦怠和健康有害。
本文解释了使用社交网络收集定量关系数据，以确定工作中的人际互动对员工健康和倦怠的影响是有益还是有害的原因。最后，本文讨论了如何利用这些结果和方法来推进旨在解决医疗保健员工健康和倦怠问题的国家运动。（PsycInfo 数据库记录（c）2021 APA，保留所有权利）。
