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团队领导教练计划(TLCP)——在康复诊所实施团队教练的计划——一项可行性研究。

The team leader coaching programme (TLCP) - a programme to implement team coaching in rehabilitation clinics - a feasibility study.

机构信息

Medizinische Psychologie und Medizinische Soziologie, Albert-Ludwigs-Universitat Freiburg, Freiburg im Breisgau, Germany and Institut für Medizinische Psychologie im Zentrum für Psychosoziale Medizin, UniversitätsKlinikum Heidelberg, Heidelberg, Germany.

Medizinische Psychologie und Medizinische Soziologie, Albert-Ludwigs-Universitat Freiburg, Freiburg im Breisgau, Germany.

出版信息

Leadersh Health Serv (Bradf Engl). 2021 May 27;ahead-of-print(ahead-of-print). doi: 10.1108/LHS-08-2020-0055.

DOI:10.1108/LHS-08-2020-0055
PMID:34043895
Abstract

PURPOSE

Team coaching is a promising way to advance a shift from the classical leader to a coach who leads his/her interprofessional colleagues. It is acknowledged as an effective instrument to reinforce leaders' roles but is rarely used in the health-care sector. This paper aims to present the team leader coaching programme (TLCP), designed to strengthen team leaders by implementing coaching tools into their work routine.

DESIGN/METHODOLOGY/APPROACH: The TLCP was designed based on the evaluated intervention on patient-centred team development, an expert workshop and a literature search. It addresses leadership styles, self-reflection, role clarity, attitude, moderation techniques and coaching tools with a focus on systemic questions. It was implemented as a train-the-trainer concept, in two training groups including 27 participants from 12 clinics ("multi-clinic" group) and another in-house training group ("single-clinic" group) including 15 participants from one clinic.

FINDINGS

There were differences in the evaluation of the training between the group that received an inhouse training ("single-clinic" group) and the group that received a workshop in a group of professions from different clinics ("multi-clinic" group) with a tendency for a more positive evaluation by the "multi-clinic" group.

ORIGINALITY/VALUE: The TLCP is a promising programme to potentially improve teamwork in rehabilitation clinics, as it provides team leaders with coaching tools they can use in their work routine without being dependent on external coaches. It is characterized by a reflective stance, which seems to be highly necessary to optimally fulfil the role of a team leader.

摘要

目的

团队教练是一种很有前途的方法,可以推动从传统的领导者转变为教练,以领导他/她的跨专业同事。它被认为是加强领导者角色的有效工具,但在医疗保健领域很少使用。本文旨在介绍团队领导教练计划(TLCP),旨在通过将教练工具融入其工作常规来加强团队领导。

设计/方法/方法:TLCP 是基于对以患者为中心的团队发展的评估干预、专家研讨会和文献搜索而设计的。它解决了领导风格、自我反思、角色清晰度、态度、调解技巧和教练工具,重点是系统问题。它是作为一个培训师培训的概念实施的,包括两个培训小组,共 27 名来自 12 个诊所的参与者(“多诊所”组)和另一个内部培训小组(“单诊所”组),包括一个诊所的 15 名参与者。

结果

在对培训的评估方面,接受内部培训的小组(“单诊所”组)和在不同诊所的专业群体中参加研讨会的小组(“多诊所”组)之间存在差异,“多诊所”组的评价倾向更为积极。

原创性/价值:TLCP 是一个很有前途的计划,可以潜在地改善康复诊所的团队合作,因为它为团队领导提供了教练工具,他们可以在工作常规中使用,而无需依赖外部教练。它的特点是具有反思的立场,这似乎是优化团队领导角色的高度必要的。

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