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开发并初步测试德国医疗康复诊所中一种跨专业以患者为中心的团队培训项目:过程评估。

Development and pilot testing of an interprofessional patient-centered team training programme in medical rehabilitation clinics in Germany: a process evaluation.

机构信息

Medical Psychology and Medical Sociology, Medical Faculty, University of Freiburg, Hebelstraße 29, 79104, Freiburg, Germany.

Saarland University of Cooperative Education in Health Care and Welfare, Saarbrücken, Germany.

出版信息

BMC Med Educ. 2017 Jul 14;17(1):120. doi: 10.1186/s12909-017-0960-x.

Abstract

BACKGROUND

Interprofessional teamwork is considered to be a key component of patient-centred treatment in healthcare, and especially in the rehabilitation sector. To date, however, no interventions exist for improving teamwork in rehabilitation clinics in Germany. A team training programme was therefore designed that is individualised in content but standardised regarding methods and process. It is clinic specific, task related, solution focused and context oriented. The aim of the study was to implement and evaluate this training for interprofessional teams in rehabilitation clinics in Germany.

METHODS

The measure consists of a training of a varying number of sessions with rehabilitation teams that consists of four distinct phases. Those are undergone chronologically, each with clinic-specific contents. It was implemented between 2013 and 2014 in five rehabilitation clinics in Germany and evaluated by the participants via questionnaire (n = 52).

RESULTS

Staff in three clinics evaluated the programme as helpful, in particular rating moderation, discussions and communication during the training positively. Staff in the remaining two clinics rated it as not very or not helpful and mentioned long-term structural problems or a lack of need for team training as a reason for this.

CONCLUSIONS

The team training is applicable and accepted by staff. It should, however, be tested in a greater sample and compared with a control group. Processes should be studied in more detail in order to determine what differentiates successful from non-successful interventions and the different requirements each of these might have.

摘要

背景

跨专业团队合作被认为是医疗保健中以患者为中心的治疗的关键组成部分,特别是在康复领域。然而,迄今为止,德国的康复诊所还没有改善团队合作的干预措施。因此,设计了一种团队培训计划,该计划在内容上是个性化的,但在方法和流程上是标准化的。它针对特定的诊所、与任务相关、以解决方案为重点且面向环境。该研究的目的是在德国的康复诊所实施和评估这种跨专业团队的培训。

方法

该措施包括为康复团队进行一系列培训,培训分为四个不同阶段。这些阶段是按时间顺序进行的,每个阶段都有特定于诊所的内容。该培训于 2013 年至 2014 年在德国的五家康复诊所实施,并通过问卷调查(n=52)由参与者进行评估。

结果

三家诊所的工作人员认为该方案有帮助,特别是对培训期间的调解、讨论和沟通给予了积极评价。另外两家诊所的工作人员认为该方案帮助不大或没有帮助,并提到长期结构问题或缺乏团队培训的需求是原因。

结论

该团队培训适用于工作人员,也被他们接受。然而,应该在更大的样本中进行测试,并与对照组进行比较。应该更详细地研究流程,以确定区分成功和不成功干预的因素以及这些干预措施各自可能需要的不同要求。

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本文引用的文献

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A patient-centred team-coaching concept for medical rehabilitation.一种以患者为中心的医疗康复团队指导理念。
J Interprof Care. 2018 Jan;32(1):123-126. doi: 10.1080/13561820.2017.1357542. Epub 2017 Oct 3.
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[The relevance of internal and external participation for patient satisfaction].[内部与外部参与对患者满意度的相关性]
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