Benzaken Tami, Oligbu Godwin, Levitan Michael, Ramdarshan Subrina, Blair Mitch
Department of Paediatrics, North West London University Healthcare Trust, Harrow HA1 3UJ, UK.
Department of Paediatrics, St George's University of London, London SW17 0QT, UK.
Pharmacy (Basel). 2021 May 17;9(2):102. doi: 10.3390/pharmacy9020102.
The Pharmacy Minor Ailment Service (PMAS) was introduced in the UK over 15 years ago for use in treating minor ailments and has been shown to be effective and acceptable by the public in reducing the burden on high-cost healthcare settings (such as general practice and emergency departments). This paper aims to review the use of a PMAS in the paediatric population.
PMAS was established in a London Borough in 2013. Data were collected from 33 pharmacists and 38 GPs on demographics, service utilization and costs.
In total, 6974 face-to-face consultations by 4174 patients were provided by pharmacies as part of the PMAS over a 12-month period. Moreover, 57% of patients were children with fever, hay fever and sore throat, accounting for 58% of consultations. Only 2% were signposted to other services. Sixty-nine percent of patients reported being seen within 5 min and 96% of patients were seen within 10 min with high levels of satisfaction. Cost savings of over GBP 192,000 were made during the scheme.
PMAS is a highly cost effective, accessible and acceptable service for children with minor illnesses.
15 年多前英国引入了药房小病服务（PMAS）用于治疗小病，并且已证明该服务在减轻高成本医疗环境（如全科医疗和急诊科）的负担方面对公众是有效且可接受的。本文旨在综述 PMAS 在儿科人群中的使用情况。
2013 年在伦敦一个行政区设立了 PMAS。从 33 名药剂师和 38 名全科医生处收集了关于人口统计学、服务利用情况和成本的数据。
在 12 个月期间，药房作为 PMAS 的一部分共提供了 4174 名患者的 6974 次面对面咨询。此外，57%的患者为患有发烧、花粉热和喉咙痛的儿童，占咨询量的 58%。只有 2%的患者被指引至其他服务。69%的患者报告在 5 分钟内就诊，96%的患者在 10 分钟内就诊，满意度很高。该计划期间节省了超过 19.2 万英镑的成本。
对于患有小病的儿童，PMAS 是一项极具成本效益、可及且可接受的服务。
