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跨文化交际的概念分析。

A concept analysis of intercultural communication.

机构信息

School of Nursing, AGPCNP Program, Eastern Michigan University, Ypsilanti, Michigan, USA.

School of Nursing, Eastern Michigan University, Ypsilanti, Michigan, USA.

出版信息

Nurs Forum. 2021 Oct;56(4):993-999. doi: 10.1111/nuf.12622. Epub 2021 Jun 2.

DOI:10.1111/nuf.12622
PMID:34076902
Abstract

AIM

To explore the concept of intercultural communication.

BACKGROUND

As global migration increases, countries around the world are starting to see diversity among their population. With this increasing multicultural society, effective communication is crucial, particularly in the area of healthcare. Intercultural nursing requires nurses to care for patients of various cultural backgrounds by considering their cultural needs. It is critical for nurses to be able to communicate effectively with patients of various cultures to provide care that is holistic and culturally appropriate to the diverse population.

METHODS

Walker and Avant's eight-step approach to concept analysis.

RESULTS

Intercultural communication in nursing is face-to-face, verbal or nonverbal communication that occurs between people of different cultures. Its defining attributes are (1) meeting between language and culture for a specific purpose and (2) face-to-face (in-person or virtual) human interaction between individuals from different cultures. Antecedents of intercultural communication in nursing are globalization, technology, and social environment. Consequences include reduced ethnocentrism and negative stereotyping. Empirical referents depict the existence of the concept, which includes several tools developed as a means to measure or evaluate intercultural communication.

CONCLUSION

This study presented the defining attributes, antecedents and consequences, model case, and empirical referents of intercultural communication.

摘要

目的

探讨跨文化交际的概念。

背景

随着全球移民的增加,世界各国开始看到其人口的多样性。随着这种多元文化社会的发展,有效的沟通至关重要,特别是在医疗保健领域。跨文化护理要求护士通过考虑患者的文化需求来照顾来自不同文化背景的患者。护士能够与不同文化的患者进行有效沟通,提供对多样化人群具有整体性和文化适宜性的护理至关重要。

方法

沃克和阿凡特的概念分析八步法。

结果

护理中的跨文化交际是指不同文化背景的人之间发生的面对面、口头或非口头的交流。其定义属性是(1)语言和文化为特定目的相遇,(2)来自不同文化的个人之间面对面(面对面或虚拟)的人际互动。护理中跨文化交际的前因是全球化、技术和社会环境。后果包括减少种族中心主义和负面刻板印象。实证参考描绘了该概念的存在,其中包括作为衡量或评估跨文化交际的手段而开发的几种工具。

结论

本研究提出了跨文化交际的定义属性、前因后果、典型案例和实证参考。

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