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探索新起点上组织目标的意义:通过专家访谈构建概念模型

Exploring the Meaning of Organizational Purpose at a New Dawn: The Development of a Conceptual Model Through Expert Interviews.

作者信息

van Ingen Ramon, Peters Pascale, De Ruiter Melanie, Robben Henry

机构信息

Center for Strategy, Organization and Leadership, Nyenrode Business University, Breukelen, Netherlands.

Center for Marketing & Supply Chain Management, Nyenrode Business University, Breukelen, Netherlands.

出版信息

Front Psychol. 2021 May 17;12:675543. doi: 10.3389/fpsyg.2021.675543. eCollection 2021.

Abstract

Organizational purpose has flourished in the professional management literature, yet despite increased scholarly interest, academic knowledge and empirical research on the topic remain scarce. Moreover, studies that have been conducted contain important oversights including the lack of a clear conceptualization and misinterpretations that hinder the further development and understanding of organizational purpose. In view of these shortcomings, our interview study aimed to contribute to academic and societal conversations on the contemporary meaning and function of organizational purpose considering the voices and perspectives of 44 global experts. Employing template analysis, we defined organizational purpose as "an organization's reason for being characterized by significance, aspiration, direction, unification, and motivation." Moreover, we proposed an explanatory conceptual model, including drivers and outcomes of purpose, important boundary conditions, and explanatory mechanisms. Drawing on self-determination theory, person-organization fit theory, job characteristics theory, and conservation of resources theory, we were able to explain how and under what conditions these concepts are related to organizational purpose. In doing so, our research contributes to advancing the knowledge and understanding of organizational purpose and its effects on human lives within and outside organizations. Our study thereby enhances the understanding of the role of organizations in society and helps in evaluating whether organizations take responsibility by living their purpose in the society they are part of. As such, our study provides important insights for theory development, scale development, and further empirical research on organizational purpose and its effects in different streams such as OB, HRM, marketing, leadership, and strategy.

摘要

组织目的在专业管理文献中已得到充分探讨,然而,尽管学术界对该主题的兴趣日益浓厚,但关于这一主题的学术知识和实证研究仍然匮乏。此外,已开展的研究存在重要疏漏,包括缺乏清晰的概念界定以及误解,这些都阻碍了对组织目的的进一步发展和理解。鉴于这些不足,我们的访谈研究旨在通过考虑44位全球专家的观点和视角,为有关组织目的的当代意义和功能的学术及社会讨论做出贡献。采用模板分析法,我们将组织目的定义为“一个组织存在的理由,其特征为重要性、抱负、方向、统一和动力”。此外,我们提出了一个解释性概念模型,包括目的的驱动因素和结果、重要的边界条件以及解释机制。借鉴自我决定理论、人-组织匹配理论、工作特征理论和资源守恒理论,我们能够解释这些概念如何以及在何种条件下与组织目的相关。通过这样做,我们的研究有助于推进对组织目的及其对组织内外人类生活影响的认识和理解。因此,我们的研究增进了对组织在社会中作用的理解,并有助于评估组织是否通过践行其在所属社会中的目的来承担责任。就此而言,我们的研究为组织目的及其在组织行为学、人力资源管理、市场营销、领导力和战略等不同领域的影响的理论发展、量表开发及进一步实证研究提供了重要见解。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/20f9/8166274/d9a956609f78/fpsyg-12-675543-g001.jpg

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