Department of Management, University of Florida.
Department of Leadership and Organizational Management, School of Management, Zhejiang University.
J Appl Psychol. 2021 Jun;106(6):825-838. doi: 10.1037/apl0000929.
To protect workers' safety while gradually resuming on-site operations amid the COVID-19 pandemic, many organizations are offering employees the flexibility to decide their work location on a daily basis (i.e., whether to work from home or to work in the office on a particular day). However, little is known about what factors drive employees' daily decisions to work from home versus office during the pandemic. Taking a social ecological perspective, we conceptualize employees' daily choice of work location (home vs. office) as a way to cope with stressors they have encountered on the previous day, and conducted a daily diary study to examine how five categories of work-related and COVID-related stressors during the pandemic (identified through a pilot interview study) may jointly predict employees' next-day work location. We collected data over five workdays from 127 participants working in a Chinese IT company which allowed employees to choose their work location on a daily basis amid the pandemic. We found that experiencing more work-family boundary stressors and work coordination stressors on a certain day were associated with a greater likelihood of working in the office (vs. at home) on the next day, while experiencing more workload stressors prompted employees to work at home (vs. in the office) on the next day. Furthermore, we found that COVID-19 infection-related stressors moderated the effects of technology stressors and workload stressors on next-day work location. Our research findings offer implications for understanding the driving factors of daily work location choices during and beyond the pandemic. (PsycInfo Database Record (c) 2021 APA, all rights reserved).
为了在 COVID-19 大流行期间保护工人的安全，同时逐步恢复现场作业，许多组织为员工提供了灵活的选择，让他们可以根据每天的情况决定工作地点（即，是否在家工作或在特定日期到办公室工作）。然而，对于在大流行期间是什么因素促使员工每天决定在家工作还是在办公室工作，我们知之甚少。从社会生态的角度出发，我们将员工每天选择工作地点（家与办公室）的行为视为一种应对前一天遇到的压力源的方式，并进行了一项日常日记研究，以检验大流行期间五类与工作相关和与 COVID-19 相关的压力源（通过试点访谈研究确定）如何共同预测员工第二天的工作地点。我们从一家中国 IT 公司的 127 名员工中收集了五个工作日的数据，这些员工在大流行期间可以每天选择自己的工作地点。我们发现，某一天经历更多的工作-家庭边界压力源和工作协调压力源与第二天更有可能在办公室（而不是在家）工作有关，而经历更多的工作量压力源则促使员工第二天在家工作（而不是在办公室）。此外，我们发现 COVID-19 感染相关压力源调节了技术压力源和工作量压力源对第二天工作地点的影响。我们的研究结果为理解大流行期间及之后日常工作地点选择的驱动因素提供了启示。（PsycInfo 数据库记录（c）2021 APA，保留所有权利）。
