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具有不同听力状况的团队中的图式丰富沟通的效果。

Effects of Schema-Enriched Communication in Teams With Diverse Hearing Status.

机构信息

National Technical Institute for the Deaf, Rochester Institute of Technology, Rochester, United States of America.

School of Mathematical Studies, Rochester Institute of Technology, Rochester, United States of America.

出版信息

J Deaf Stud Deaf Educ. 2021 Sep 15;26(4):522-534. doi: 10.1093/deafed/enab017.

DOI:10.1093/deafed/enab017
PMID:34164645
Abstract

This study examined the effects of (a) schema-enriched communication and (b) computer-based messaging on the sharing of knowledge and problem solving in teams with deaf or hard of hearing (DHH) and typical hearing (TH) postsecondary students. Four-member teams comprising either all DHH, all TH, or two DHH and two TH postsecondary students solved a complex problem. Measures consisted of (a) shared written information, (b) creation of a matrix with information for solving the problem, (c) recognition of information shared by team members, and (d) quality of the team's problem solution. A total of 126 DHH and 126 TH postsecondary students participated in the study in teams with one of the three combinations of hearing status. Enriched communication increased teams' sharing of written information, creation of a matrix, recognition of information shared by teammates and quality of the problem solution in teams.

摘要

本研究考察了(a)丰富的模式沟通和(b)基于计算机的消息传递对聋人或重听(DHH)和典型听力(TH)大学生团队在知识共享和问题解决方面的影响。由四名成员组成的团队,包括所有 DHH、所有 TH 或两名 DHH 和两名 TH 大学生,解决了一个复杂的问题。衡量标准包括(a)共享的书面信息,(b)创建一个矩阵以提供解决问题的信息,(c)识别团队成员共享的信息,以及(d)团队问题解决的质量。共有 126 名 DHH 和 126 名 TH 大学生在具有三种听力状况组合之一的团队中参与了这项研究。丰富的沟通增加了团队对书面信息的共享、矩阵的创建、对队友共享信息的识别以及团队问题解决的质量。

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