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消息传递和沟通策略培训对聋人和听力大学生团队互动的影响。

Effects of Messaging and Communication Strategy Training on Interaction in Teams With Deaf and Hearing College Students.

出版信息

Am Ann Deaf. 2022;167(4):431-456. doi: 10.1353/aad.2022.0043.

DOI:10.1353/aad.2022.0043
PMID:36533477
Abstract

The study investigated effects of computer-based messaging and training in communication strategies on interactions of deaf and typically hearing (TH) teammates in completing decision-making tasks without interpreter support. Fifteen teams, two deaf and two TH college students each, completed three decision-making tasks, one without messaging, one with messaging, and one with messaging and training in communication strategies. Each interaction was coded for (a) communication method, (b) to whom the interaction was directed, and (c) the function of the interaction. Without messaging, teams used speech, sign, or paper and pencil; with messaging, they predominantly used this technology to communicate with each other. Without messaging, teammates directed communications to members of the same hearing status; with messaging, they directed communications to the whole team. Teammates made fewer communication repairs with messaging than without. In focus groups conducted after the decision-making tasks, participants noted messaging's limitations and benefits.

摘要

本研究调查了基于计算机的信息传递和沟通策略培训对聋人和听力正常(TH)队友在没有口译支持的情况下完成决策任务时互动的影响。十五个团队,每个团队由两名聋人和两名 TH 大学生组成,完成了三个决策任务,一个没有信息传递,一个有信息传递,一个有信息传递和沟通策略培训。每次互动都根据以下三个方面进行编码:(a) 沟通方式,(b) 互动的对象,以及 (c) 互动的功能。没有信息传递时,团队使用言语、手语或纸笔;有信息传递时,他们主要使用这项技术相互沟通。没有信息传递时,队友会将信息传达给具有相同听力状态的成员;有信息传递时,他们会将信息传达给整个团队。与没有信息传递相比,有信息传递时队友的沟通修复更少。在决策任务后进行的焦点小组讨论中,参与者注意到了信息传递的局限性和优势。

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