Choi Han-Gyo, Kim Hye-Jin, Lee Sunhee
College of Nursing, The Catholic University of Korea, Seoul, Republic of Korea.
Department of Nursing, University of Ulsan, Republic of Korea.
Iran J Public Health. 2021 Apr;50(4):737-746. doi: 10.18502/ijph.v50i4.5998.
Empathic communication is important for nurses to establish therapeutic relationships with patients and to improve the quality of care. Thus, empathy is essential for nursing students who will be future nurses. The aim of this study was to examine the mediating role of empathy in the influence of communication competence on interpersonal competence of nursing students.
This study was conducted at the Catholic University of Korea. Participants were 218 nursing students who completed a survey questionnaire on general characteristics, Interpersonal Reactivity Index, Primary Communication Inventory, and Interpersonal Competence Questionnaire from Feb. 20 to Feb. 21, 2014. Data were analyzed using simple and multiple regression analyses. Mediation analysis was performed according to the Baron and Kenny method and Sobel test.
A three-step regression analysis was performed to verify the mediating role of empathy in the relationship between communication competence and interpersonal competence. Results confirmed that communication competence significantly influenced interpersonal competence, showing that empathy had a partial mediating role (Z=2.40, =.016).
Communication competence improved interpersonal competence through mediation by empathy in nursing students. Result of this study suggested that nursing schools should implement communication education that can strengthen empathy in order to boost nursing students' interpersonal competence.
共情沟通对于护士与患者建立治疗性护患关系及提高护理质量至关重要。因此，共情对于未来将成为护士的护理专业学生来说必不可少。本研究的目的是探讨共情在沟通能力对护理专业学生人际能力影响中的中介作用。
本研究在韩国天主教大学开展。研究对象为218名护理专业学生，他们于2014年2月20日至21日完成了一份关于一般特征、人际反应指数、基本沟通量表和人际能力问卷的调查问卷。采用简单和多元回归分析对数据进行分析。根据巴伦和肯尼方法及索贝尔检验进行中介分析。
进行了三步回归分析以验证共情在沟通能力与人际能力关系中的中介作用。结果证实，沟通能力对人际能力有显著影响，表明共情具有部分中介作用（Z = 2.40，P = 0.016）。
在护理专业学生中，沟通能力通过共情的中介作用提高了人际能力。本研究结果表明，护理院校应开展能够增强共情的沟通教育，以提高护理专业学生的人际能力。
