Pfrimmer Dale
J Contin Educ Nurs. 2009 Jul;40(7):294-5. doi: 10.3928/00220124-20090623-09.
Effective teamwork and communication is critical to the delivery of safe and reliable patient care. Communication breakdowns account for the overwhelming majority of sentinel events. Effective teamwork and communication can help prevent mistakes and decrease patient risk. The implementation of simple tools and behaviors can greatly enhance patient safety and improve perceptions of teamwork.
有效的团队协作与沟通对于提供安全可靠的患者护理至关重要。沟通失误是绝大多数警讯事件的原因。有效的团队协作与沟通有助于预防失误并降低患者风险。实施简单的工具和行为能够极大地提高患者安全并改善对团队协作的认知。