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“传统上,你会让他们四处奔波”:一项评估探索生活室伙伴关系工作模式。

"Traditionally you would be passing them from pillar to post": an evaluation exploring the Life Rooms model of partnership working.

机构信息

Department of Primary Care and Mental Health, University of Liverpool, Liverpool, UK.

The Life Rooms, Mersey Care NHS Foundation Trust, Liverpool, UK.

出版信息

BMC Health Serv Res. 2021 Jul 1;21(1):630. doi: 10.1186/s12913-021-06672-1.

Abstract

BACKGROUND

NHS systems are under increasing, unsustainable pressure. In the context of rising demand, limited resources and changing population needs, partnership working across sectors is crucial. The Liverpool City Region has a richness of voluntary organisations and community based assets that the Life Rooms innovation draws upon to widen the base of health and wellbeing support. The Life Rooms therefore aims to facilitate the collaboration of NHS systems with arts, voluntary and community organisations in the local health economy. This evaluation explores the Life Rooms model of partnership working spread over in excess of one hundred partnerships with voluntary, community, and corporate sector organisations.

METHODS

The evaluation drew on thematic analysis of semi-structured interviews with Life Rooms staff members (n = 10), partner organisations (n = 16), and users of the Life Rooms (n = 7).

RESULTS

Five overarching themes were identified: Quality of partnerships; Benefits of partnership working; Facilitators; Challenges within the Life Rooms model; and Making things even better.

CONCLUSIONS

One of the significant successes of the Life Rooms partnership working model is the way in which the service collaborates with a wide range of organisations with the aim of providing more effective and holistic support. The success of this approach illustrates how, led by NHS Trust innovation, multiple bodies can play a role in supporting health care by bringing unique skills, expertise and programmes together to ensure multiple options to support the multiple different aspects of people's health. These insights may be useful to other NHS organisations that may be considering a similar integration agenda.

摘要

背景

NHS 系统正承受着越来越大的、无法承受的压力。在需求不断增长、资源有限以及人口需求不断变化的情况下,跨部门合作至关重要。利物浦城市地区拥有丰富的志愿组织和社区基础资产,这些资产是 Life Rooms 创新所借鉴的,旨在扩大健康和福利支持的基础。因此,Life Rooms 的目标是促进 NHS 系统与艺术、志愿和社区组织在当地卫生经济中的合作。这项评估探讨了 Life Rooms 的合作模式,该模式涉及与 100 多个志愿、社区和企业部门组织的合作。

方法

评估借鉴了 Life Rooms 工作人员(n=10)、合作伙伴组织(n=16)和 Life Rooms 用户(n=7)的半结构化访谈的主题分析。

结果

确定了五个总体主题:合作伙伴关系的质量;合作的好处;促进因素;Life Rooms 模式内的挑战;和让事情变得更好。

结论

Life Rooms 合作模式的一个显著成功之处在于,该服务与广泛的组织合作,旨在提供更有效和全面的支持。这种方法的成功说明了 NHS 信托基金的创新如何能够引领多个机构发挥作用,通过汇集独特的技能、专业知识和项目,为医疗保健提供支持,以确保有多种选择来支持人们健康的多个不同方面。这些见解可能对其他可能正在考虑类似整合议程的 NHS 组织有用。

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