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burnout 与肿瘤学:不可挽回的范例还是可管理的状况?预防策略以减少肿瘤学医疗保健专业人员的 burnout。

Burnout and Oncology: an irreparable paradigm or a manageable condition? Prevention strategies to reduce Burnout in Oncology Health Care Professionals.

机构信息

azienda ospedaliero universitario di Parma.

Department of Psychology, University of Parma.

出版信息

Acta Biomed. 2021 Jul 1;92(3):e2021091. doi: 10.23750/abm.v92i3.9738.

Abstract

Burnout is a stress-induced occupational related syndrome, characterized by Emotional Exhaustion (EE), feeling of depersonalization (DP) and low sense of professional accomplishment (PA). The aim of this study is to analyse the effectiveness of interventions in decreasing health professionals Burnout as well as work and life-style risk factors.  Methods: A survey in Medical Oncology Department in the University Hospital of Parma was conducted using the validated Maslach Burnout Inventory (MBI) and two additional questionnaires exploring lifestyle and work factors. An 8-months intervention involved fortnight meetings by facilitators, incorporated elements of reflection, shared experiences and managing emotions. Six months after the end of the intervention a second survey was performed among the participants using MBI and the same questionnaires mentioned above.  Results: EE resulted the most problematic score in Day Hospital: after the 8-month intervention we described a significant decreasing in EE score especially for Day Hospital operators (from 16.7 to 10.9) and a considerable reduction in DP score. In the Oncology Ward a correlation between lack of collaboration among different health categories and DE score was detected; in the Day Hospital the absence of solid working teams was related to higher EE scores.  Conclusion: The Oncology professional health care personnel are at the greatest risk of Burnout. Our study in Oncology Department shows that specific intervention should be used to prevent and reduce Burnout. Effective personal health care strategies should be incorporated into routine oncology care to prevent and treat Burnout.

摘要

burnout 是一种由压力引起的职业相关综合征,其特征为情绪耗竭(EE)、人格解体(DP)和职业成就感低(PA)。本研究旨在分析干预措施对降低卫生专业人员 burnout 以及工作和生活方式风险因素的有效性。

方法

在帕尔马大学医院的肿瘤内科进行了一项调查,使用经过验证的 Maslach 倦怠量表(MBI)和另外两个调查生活方式和工作因素的问卷。为期 8 个月的干预措施包括由协调员组织的两周一次的会议,其中融入了反思、分享经验和管理情绪等元素。干预结束 6 个月后,参与者再次使用 MBI 和上述相同的问卷进行了第二次调查。

结果

日间医院的 EE 得分是最具问题的:经过 8 个月的干预,我们发现 EE 得分显著下降,特别是日间医院工作人员(从 16.7 降至 10.9),DP 得分也显著下降。在肿瘤病房,不同医疗类别的协作不足与 DE 得分之间存在相关性;在日间医院,缺乏稳定的工作团队与更高的 EE 得分有关。

结论

肿瘤科专业医护人员面临最大的 burnout 风险。我们在肿瘤科的研究表明,应采用特定的干预措施来预防和减少 burnout。有效的个人保健策略应纳入常规肿瘤护理中,以预防和治疗 burnout。

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