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为意识障碍患者提供护理的医护人员的职业倦怠。

Burnout in healthcare professionals working with patients with disorders of consciousness.

作者信息

Leonardi Matilde, Pagani Marco, Giovannetti Ambra Mara, Raggi Alberto, Sattin Davide

机构信息

Neurology, Public Health and Disability Unit, Scientific Directorate, Neurological Institute Carlo Besta IRCCS Foundation, Milan, Italy.

出版信息

Work. 2013;45(3):349-56. doi: 10.3233/WOR-121539.

Abstract

OBJECTIVE

Healthcare and social professionals working with patients with chronic diseases such as disorders of consciousness (DOCs) are at risk for developing burnout, a stress-induced occupational syndrome. The aim of this study was to evaluate burnout among professionals working with patients with DOCs in post-acute and long-term care institutions.

PARTICIPANTS AND METHODS

Healthcare and social professionals were enrolled in 78 Italian institutions and completed the 22-item Maslach Burnout Inventory (MBI), which investigates emotional exhaustion (EE), depersonalization (DP), and personal accomplishment (PA).

RESULTS

1149 questionnaires were returned. Respondents showed statistically lower level of burnout in EE, DP and PA compared to normative data of Italian healthcare practitioners (p< 0.001) and 41.7% showed high scores in at least one subscale. Working hours per week correlated positively with EE (r=0.150, p<0.001) and negatively with PA (r= -0.111, p=0.005). Mann-Whitney U and the Kruskal-Wallis tests were used to assess differences between groups. Nurses reported statistically significant higher levels of DP and lower levels of PA compared to other professionals.

CONCLUSIONS

Professionals working with patients with DOCs complained moderate to low levels of burnout. A better understanding of the components of occupational stress may allow the development of a targeted strategy to prevent negative outcomes, enhance well-being of professionals who suffered burnout and, in turn, improve quality of life of patients.

摘要

目的

与患有诸如意识障碍(DOCs)等慢性病患者打交道的医疗保健和社会专业人员有患职业倦怠的风险,职业倦怠是一种由压力引起的职业综合征。本研究的目的是评估在急性后期和长期护理机构中与DOCs患者打交道的专业人员的职业倦怠情况。

参与者与方法

医疗保健和社会专业人员参与了意大利的78家机构,并完成了22项条目式的马氏职业倦怠量表(MBI),该量表调查情感耗竭(EE)、去个性化(DP)和个人成就感(PA)。

结果

共返回1149份问卷。与意大利医疗从业者的标准数据相比,受访者在EE、DP和PA方面的职业倦怠水平在统计学上较低(p<0.001),并且41.7%的受访者在至少一个子量表上得分较高。每周工作时长与EE呈正相关(r=0.150,p<0.001),与PA呈负相关(r=-0.111,p=0.005)。采用曼-惠特尼U检验和克鲁斯卡尔-沃利斯检验来评估组间差异。与其他专业人员相比,护士在DP方面的得分在统计学上显著更高,而在PA方面的得分更低。

结论

与DOCs患者打交道的专业人员抱怨职业倦怠水平为中度至低度。更好地理解职业压力的构成要素可能有助于制定有针对性的策略,以预防负面结果,提高遭受职业倦怠的专业人员的幸福感,进而改善患者的生活质量。

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