在 COVID-19 期间遏制护士的倦怠：服务型领导和心理安全的作用。
Curbing nurses' burnout during COVID-19: The roles of servant leadership and psychological safety.
机构信息
School of Management, Wuhan University of Technology, Wuhan, China.
School of Business, Hunan University, Changsha, China.
出版信息
J Nurs Manag. 2021 Nov;29(8):2383-2391. doi: 10.1111/jonm.13414. Epub 2021 Aug 31.
Abstract
AIMS
This study examines the role of servant leadership through the mechanism of psychological safety in curbing nurses' burnout during the COVID-19 pandemic.
BACKGROUND
During the COVID-19 pandemic, studies have shown an increased level of stress and burnout among health care workers, especially nurses. This study responds to the call for research to explore the mechanisms of servant leadership in predicting nurses' burnout by employing the perspective of conservation of resources theory.
METHODS
Through a cross-sectional quantitative research design, data were collected in three waves from 443 nurses working in Pakistan's five public sector hospitals. Data were analysed by employing the partial least squares path modelling (PLS-PM) technique.
RESULTS
Servant leadership (β = -0.318; 95% CI = 0.225, 0.416) and psychological safety (β = -0.342; CI = 0.143, 0.350) have an inverse relationship with nurses' burnout and explain 63.1% variance.
CONCLUSIONS
Servant leadership significantly reduces nurses' burnout, and psychological safety mediates this relationship.
IMPLICATIONS FOR NURSING MANAGEMENT
Human resource management policies in health care must emphasize training nursing leaders in servant leadership behaviour.
摘要
目的
本研究通过心理安全感这一机制，检验了服务型领导在抑制新冠疫情期间护士职业倦怠中的作用。
背景
在新冠疫情期间，研究表明医护人员，尤其是护士的压力和职业倦怠水平有所上升。本研究通过采用资源保存理论的视角，回应了探索服务型领导在预测护士职业倦怠方面的作用机制的研究呼吁。
方法
通过横断面定量研究设计，从巴基斯坦五所公立医院的 443 名护士中收集了三波数据。采用偏最小二乘路径建模（PLS-PM）技术进行数据分析。
结果
服务型领导（β=-0.318；95%置信区间[CI]：0.225，0.416）和心理安全感（β=-0.342；CI：0.143，0.350）与护士职业倦怠呈负相关关系，解释了 63.1%的方差。
结论
服务型领导显著降低了护士的职业倦怠感，而心理安全感则在这一关系中起中介作用。
对护理管理的意义
医疗保健中的人力资源管理政策必须强调对护理领导者进行服务型领导行为的培训。
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