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医疗保健专业人员工作满意度与离职意愿的实证研究：调节性调节方法

An empirical study on the job satisfaction and turnover intention of health-care professionals: Moderated moderation approach.

作者信息

Kundi Ghulam Muhammad, Mughal Yasir Hayat, Albejaidi Fahad, Pasha Syed Arif

机构信息

Department of Health Administration, College of Public Health and Health Informatics Qassim University, Al-Bukayriyah, Saudi Arabia.

出版信息

Int J Health Sci (Qassim). 2021 Jul-Aug;15(4):10-19.

PMID:34285684
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC8265307/
Abstract

OBJECTIVE

The objective of this study was to investigate relationship between job satisfaction and turnover intention of health-care professionals using the moderated moderating approach.

METHODS

Explanatory sequential research design was applied. Non-probability convenience sampling technique was used to determine the sample size using Weiers formula. Scales adopted in the current study were validated through exploratory and confirmatory factor analysis. To test the hypothesis correlation, the hierarchical multiple regression was used. In the second stage, semi-structured face-to-face interviews from 35 interviewees were conducted and transcribed in Nvivo.

RESULTS

Job descriptive index, cognitive style index (CSI), cognitive style indicator, and turnover intention scales were found to be reliable. Furthermore, correlation analysis shows that the factors of job satisfaction were significantly correlated with turnover intention. In addition, findings of the interviews highlighted the importance of cognitive styles for increasing the job satisfaction of health-care professionals.

CONCLUSIONS

Study concludes that the involvement of health-care professionals in making health-care policies enhances their job satisfaction that also reflected on their performance. Moreover, it also reduces their turnover intention of workforce.

摘要

目的

本研究的目的是采用调节调节方法调查医疗保健专业人员的工作满意度与离职意向之间的关系。

方法

采用解释性序列研究设计。使用魏尔斯公式，采用非概率便利抽样技术确定样本量。本研究采用的量表通过探索性和验证性因素分析进行了验证。为了检验假设相关性，使用了层次多元回归。在第二阶段，对35名受访者进行了半结构化面对面访谈，并在Nvivo中进行了转录。

结果

工作描述指数、认知风格指数（CSI）、认知风格指标和离职意向量表被发现是可靠的。此外，相关分析表明，工作满意度因素与离职意向显著相关。此外，访谈结果强调了认知风格对提高医疗保健专业人员工作满意度的重要性。

结论

研究得出结论，医疗保健专业人员参与制定医疗保健政策可提高他们的工作满意度，这也反映在他们的绩效上。此外，这也降低了他们的劳动力离职意向。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7bc3/8265307/47f7fb4e9aeb/IJHS-15-10-g013.jpg
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https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7bc3/8265307/672a1c6e55c5/IJHS-15-10-g011.jpg
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