Breitschaft Stefan Josef, Carbon Claus-Christian
BMW Group, Munich, Germany.
Bamberg Graduate School of Affective and Cognitive Sciences (BaGrACS), Bamberg, Germany.
Front Psychol. 2021 Jul 5;12:646986. doi: 10.3389/fpsyg.2021.646986. eCollection 2021.
Novel tangible user interface technologies facilitate current trends toward seamless user interfaces. They enable the design of yet unseen interfaces and thus the creation of a new kind of haptic language. In order to use the benefits of a touch-and-feel design for a positive user experience, carefully designed haptic feedback plays an important role by providing aesthetically pleasing and sustainable product features. Haptic feedback may exceed mere acquiring of buttons and input-confirmation but enable orientation and even identification of functionality governed by the haptic impression. We employed the aesthetic association principle as a deeply grounded psychological mechanism that assists effective linkage between haptic form factors and associated functional attributes. In order to illustrate this powerful principle, we analyzed the specific associations between certain main haptic surface qualities and associated functional aspects. In a series of three subsequent studies (Pre-Study 1: , Pre-Study 2: , and Main Study: ), we explored paradigmatic associations of that kind to develop guidelines which forms are distinct to be used in interfaces. We show how forms are implicitly categorized into functional qualities (on/off, more-less, selection), using a multidimensional scaling procedure and explore explicit form-functionality associations, using a think-aloud method in the context of an automotive interface. For a series of forms, we revealed clear associative relations to specific functions. We will discuss the general value and opportunities of an association-based approach to user experience in order to create intuitive user interfaces. We will also develop ideas for specific areas of applications.
新型有形用户界面技术推动了当前向无缝用户界面发展的趋势。它们使设计出前所未见的界面成为可能,从而创造出一种新型的触觉语言。为了利用触摸和感受设计的优势来实现积极的用户体验,精心设计的触觉反馈通过提供美观且可持续的产品特性发挥着重要作用。触觉反馈可能不仅仅是对按钮的获取和输入确认,还能实现定位,甚至通过触觉印象来识别功能。我们采用审美联想原则,这是一种具有深厚基础的心理机制,有助于在触觉形式因素和相关功能属性之间建立有效的联系。为了说明这一强大原则,我们分析了某些主要触觉表面质量与相关功能方面之间的具体关联。在随后的三项研究(预研究1: ,预研究2: ,以及主要研究: )中,我们探索了此类范式关联,以制定在界面中使用的独特形式指南。我们展示了如何使用多维缩放程序将形式隐式分类为功能质量(开/关、多/少、选择),并在汽车界面的背景下使用出声思考法探索明确的形式 - 功能关联。对于一系列形式,我们揭示了与特定功能的明确关联关系。我们将讨论基于关联的用户体验方法的一般价值和机会,以创建直观的用户界面。我们还将为特定应用领域提出想法。