治理危机——还是机遇？
A Crisis of Governance - Or an Opportunity?
作者信息
Areal Andreia G, Sheppy Bruce
机构信息
David Game College Higher Education Centre, London, UK.
出版信息
Health Serv Insights. 2021 Jul 20;14:11786329211033845. doi: 10.1177/11786329211033845. eCollection 2021.
The National Health Service Track and Trace Programme has been one of the most pivotal and controversial tools the UK government has deployed to combat the COVID-19 pandemic. This article reviews the challenges of the development and implementation of the NHS COVID-19 mobile application, and reviews these in the context of the following 3 key areas: outsourcing of public sector, organisational structure and leadership, digital framework and governance. The paper argues that the current pandemic has demonstrated weaknesses in each of the above-mentioned areas, and that is an urgent need to strategically address these in order to prepare for the next public health crisis.
英国国民医疗服务体系（NHS）的接触者追踪计划，一直是英国政府为抗击新冠疫情而部署的最为关键且具争议性的工具之一。本文回顾了NHS新冠病毒移动应用程序开发与实施过程中面临的挑战，并在公共部门外包、组织结构与领导力、数字框架与治理这三个关键领域的背景下对这些挑战进行审视。本文认为，当前的疫情已凸显上述各领域存在的弱点，迫切需要从战略层面加以应对，以便为下一次公共卫生危机做好准备。
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