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肿瘤血液病医院服务中患者护理团队的合作行为与管理。

Cooperative behavior and management of a patient care team in an oncohematology hospital service.

机构信息

Universidade Federal do Triângulo Mineiro. Uberaba, Minas Gerais, Brazil.

Universidade Federal do Triângulo Mineiro, Hospital de Clínicas. Uberaba, Minas Gerais, Brazil.

出版信息

Rev Bras Enferm. 2021 Aug 6;74(4):e20201169. doi: 10.1590/0034-7167-2020-1169. eCollection 2021.

DOI:10.1590/0034-7167-2020-1169
PMID:34378748
Abstract

OBJECTIVE

to identify the perceptions of teamwork according to professionals of an oncohematology unit.

METHODS

this is an exploratory study/qualitative approach. Nineteen health professionals from the oncohematology unit of a public teaching hospital participated. Data collection took place through semi-structured interviews, from September to December 2018. Data analysis followed Content Analysis, thematic modality, and the work process theoretical framework.

RESULTS

two categories emerged: Cooperative behavior of professionals from an oncohematology unit, revealing meanings of teamwork and its facilitating/hindering factors in the unit, and Composition, characteristics and management of the unit, presenting teamwork in the perspective of organization/dynamics of work at the unit, material instruments, qualification/training, team composition and organizational management.

FINAL CONSIDERATIONS

there is a need for management to know and better understand the work of workers and their difficulties, providing psychological support to the team.

摘要

目的

根据肿瘤血液科专业人员的观点来确定团队合作的认知。

方法

这是一项探索性研究/定性方法。19 名来自公立教学医院肿瘤血液科的卫生专业人员参与了研究。数据收集于 2018 年 9 月至 12 月期间,通过半结构化访谈进行。数据分析遵循内容分析法、主题模式和工作过程理论框架。

结果

出现了两个类别:肿瘤血液科专业人员的合作行为,揭示了团队合作的意义及其在科室中的促进/阻碍因素,以及科室的组成、特点和管理,从科室工作的组织/动态、物质手段、资格/培训、团队组成和组织管理的角度呈现了团队合作。

最终考虑

管理层需要了解和更好地理解工作人员的工作及其困难,为团队提供心理支持。

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