Graduate School of Business, Stanford University, Stanford, CA 94305;
Tuck School of Business, Dartmouth College, Hanover, NH 03755;
Proc Natl Acad Sci U S A. 2021 Aug 31;118(35). doi: 10.1073/pnas.2106357118.
Each year, eligible individuals forgo billions of dollars in financial assistance in the form of government benefits. To address this participation gap, we identify psychological ownership of government benefits as a factor that significantly influences individuals' interest in applying for government benefits. Psychological ownership refers to how much an individual feels that a target is their own. We propose that the more individuals feel that government benefits are their own, the less likely they are to perceive applying for them as an aversive ask for help, and thus, the more likely they are to pursue them. Three large-scale field experiments among low-income individuals demonstrate that higher psychological ownership framing of government benefits significantly increases participants' pursuit of benefits and outperforms other common psychological interventions. An additional experiment shows that this effect occurs because greater psychological ownership reduces people's general aversion to asking for assistance. Relative to control messages, these psychological ownership interventions increased interest in claiming government benefits by 20% to 128%. These results suggest that psychological ownership framing is an effective tool in the portfolio of potential behavioral science interventions and a simple way to stimulate interest in claiming benefits.
每年,符合条件的个人都会放弃数十亿美元的政府福利形式的财政援助。为了解决这一参与差距问题,我们将政府福利的心理所有权确定为一个重要因素,它会显著影响个人申请政府福利的兴趣。心理所有权是指个人对目标的归属感。我们提出,个人越觉得政府福利是他们自己的,他们就越不会将申请这些福利视为一种令人不快的求助行为,因此,他们就越有可能去追求这些福利。针对低收入个人的三项大规模现场实验表明,政府福利的心理所有权框架越高,参与者追求福利的可能性就越大,且效果优于其他常见的心理干预措施。一项额外的实验表明,这种效果的产生是因为更高的心理所有权降低了人们对寻求帮助的普遍抵触情绪。与对照信息相比,这些心理所有权干预措施将申请政府福利的兴趣提高了 20%至 128%。这些结果表明,心理所有权框架是潜在行为科学干预措施组合中的有效工具,也是激发申请福利兴趣的简单方法。