Ejeta Fikadu, Feyisa Diriba, Kebede Oliyad, Aferu Temesgen, Siraj Jafer, Feyissa Desalegn, Wodajo Emebet, Tamiru Alemu
Department of Pharmaceutics and Social Pharmacy, School of Pharmacy, College of Medicine and Health Sciences, Mizan-Tepi University, Mizan-Aman, Ethiopia.
Department of Pharmacology and Pharmaceutical Chemistry, School of Pharmacy, College of Medicine and Health Sciences, Mizan-Tepi University, Mizan-Aman, Ethiopia.
Pragmat Obs Res. 2021 Aug 24;12:105-117. doi: 10.2147/POR.S322407. eCollection 2021.
The objectives of this research were to investigate pharmacy professionals' counseling practices as well as to evaluate pharmacy professionals' counseling skills and the content of counseling services provided to patients visiting medicine retail outlets.
A facility-based observational cross-sectional study was used to assess medication counseling practice by pharmacy professionals. Data were gathered through an observation and a semi-structured questionnaire. Epi data version 4.0.2 was used to enter data, which was subsequently exported to SPSS version 21.0 for analysis. ANOVA and post hoc statistical analyses were used to investigate the association between independent and dependent variables; and a 0.05 p-value was considered.
This study has a total of 105 pharmacy professionals that were included in the analysis. The majority of those who responded were between the ages of 25 and 29. The most common drug information offered by pharmacy staff to patients was frequency of administration (90%), length of therapy (90%), and unit dose dispensed, according to the current study (86%). Pharmacy professionals' age was significant on components of counseling practice as on mentioning the name of drugs during dispensing the medication (p=0.000), the route of administration (p=0.000), a drug dose (p=0.003), frequency of drug administration (p=0.016), proper medicine storage (p=0.024), type of dosage form (p=0.025), and duration of treatment (p=0.012). In comparison with the other age groups, an age greater than 40 years was significant on components of counseling practice (p=0.001) as a factor associated with penurious counseling practice than the other groups.
This study shows that counseling practice is still quite low in comparison to what is expected. Some of the issues that affect counseling include a high patient load, the lack of a private counseling room, a lack of updated drug knowledge, and a lack of experience were factors that influence counseling.
本研究的目的是调查药学专业人员的咨询实践，评估药学专业人员的咨询技能以及向光顾药品零售店的患者提供的咨询服务内容。
采用基于机构的观察性横断面研究来评估药学专业人员的用药咨询实践。通过观察和半结构化问卷收集数据。使用Epi data 4.0.2版本录入数据，随后导出到SPSS 21.0版本进行分析。采用方差分析和事后统计分析来研究自变量和因变量之间的关联；p值设定为0.05。
本研究共有105名药学专业人员纳入分析。大多数受访者年龄在25至29岁之间。根据当前研究，药房工作人员向患者提供的最常见药物信息是给药频率（90%）、治疗时长（90%）以及配发的单位剂量（86%）。药学专业人员的年龄在咨询实践的各个方面具有显著影响，如在配药时提及药物名称（p = 0.000）、给药途径（p = 0.000）、药物剂量（p = 0.003）、给药频率（p = 0.016）、正确的药品储存（p = 0.024）、剂型类型（p = 0.025）以及治疗持续时间（p = 0.012）。与其他年龄组相比，40岁以上的年龄在咨询实践方面具有显著影响（p = 0.001），因为与其他组相比，该年龄组与吝啬的咨询实践相关。
本研究表明，与预期相比，咨询实践仍然相当低。影响咨询的一些问题包括患者负荷高、缺乏私人咨询室、缺乏最新的药物知识以及缺乏经验等因素。
