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人口统计学、职业和实践环境变量对护士长组织沉默的影响。

Effects of demographic, occupational, and practice environment variables on organizational silence among nurse managers.

机构信息

Acıbadem Healthcare Group, Istanbul, Turkey.

Koc University, School of Nursing, Istanbul, Turkey.

出版信息

Int Nurs Rev. 2022 Jun;69(2):132-138. doi: 10.1111/inr.12712. Epub 2021 Sep 4.

Abstract

AIM

To define nurse managers' organizational silence behaviors and examine the demographic, occupational, and practice environment factors that may influence their silence.

BACKGROUND

Organizational silence is affected by organizational structures, policies and procedures, team structures, and practice environments. Whether nurse managers' behaviors affect the organizational silence and practice environment in particular has not been thoroughly studied.

METHODS

This cross-sectional study was conducted using an online survey of 169 nurse managers working in a group of private hospitals in Turkey. Data were collected using the Nurse Manager Practice Environment Scale, the Organizational Silence Behavior Scale, and a questionnaire with 16 sociodemographic and job-related questions, and descriptive statistics, correlations, and regression analyses were used to analyze the data.

RESULTS

Nurse managers exhibited acquiescent silence and silence for the protection of the organization. There was a negative correlation between scores on the two scales. Regression analysis showed that nurse managers' organizational silence was affected by the two subscales of nurse managers' practice environment and the ability to express opinions openly.

CONCLUSION

Positive work environment and being able to express opinions comfortably decrease the level of organizational silence of nurse managers.

IMPLICATIONS FOR NURSING AND HEALTH POLICY

In order to reduce organizational silence behaviors, along with open-door policies and a corporate culture where ideas can be expressed freely, health institutions should implement measures to ensure a positive work environment that empowers administrative leaders to create a culture of patient safety and culture of generativity. Regulating the roles and responsibilities of nurse managers at the institutional level and implementing appropriate nursing laws and regulations at the national level will facilitate changes to improve their management practices.

摘要

目的

定义护士长的组织沉默行为,并考察可能影响其沉默的人口统计学、职业和实践环境因素。

背景

组织沉默受组织结构、政策和程序、团队结构以及实践环境的影响。护士长的行为是否会特别影响组织沉默和实践环境尚未得到充分研究。

方法

本横断面研究通过对土耳其一组私立医院的 169 名护士长进行在线调查进行。使用护士长实践环境量表、组织沉默行为量表以及包含 16 个社会人口学和工作相关问题的问卷收集数据,并采用描述性统计、相关性和回归分析来分析数据。

结果

护士长表现出默许沉默和为保护组织而沉默。两个量表的得分呈负相关。回归分析表明,护士长的组织沉默受到护士长实践环境的两个子量表和公开表达意见的能力的影响。

结论

积极的工作环境和能够舒适地表达意见会降低护士长的组织沉默水平。

对护理和卫生政策的意义

为了减少组织沉默行为,除了开放政策和自由表达意见的企业文化外,卫生机构还应采取措施确保积极的工作环境,赋予行政领导创造患者安全文化和生育文化的能力。在机构层面规范护士长的角色和责任,并在国家层面实施适当的护理法律法规,将有助于改变以改善其管理实践。

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