连接和连通性：在威尔士的养老院中提供视频咨询服务。
Connecting and connectivity: providing video consulting in care homes in Wales.
机构信息
Aneurin Bevan University Health Board, Technology Enabled Care Cymru, Mamhilad House, Pontypool, Gwent NP4 0YP, Email:
Aneurin Bevan University Health Board, Technology Enabled Care Cymru, Mamhilad House, Pontypool, Gwent NP4 0YP.
出版信息
J R Coll Physicians Edinb. 2021 Sep;51(3):283-287. doi: 10.4997/JRCPE.2021.318.
BACKGROUND
During the COVID-19 pandemic, care home residents and staff were identified as being at risk of infection. Their safety was important, but equally important was safe delivery of healthcare to those who needed it. The Welsh Government provided care homes with video consulting (VC) to deliver safe healthcare to the vulnerable, combat isolation and protect the residents and staff.
METHODS
To understand the use, value, benefits and challenges of using VC in care homes across Wales, telephone interviews were conducted between September and November 2020.
RESULTS
From 101 interviews, findings suggest that while care homes are responsive to VC, there is a need for further awareness, better training and support for care home staff.
CONCLUSIONS
Interestingly, issues around connectivity, lack of equipment and technical literacy were highlighted as minimal barriers. VC should be encouraged as a long-term service to support the health and wellbeing of care home staff and residents.
背景
在 COVID-19 大流行期间，养老院居民和工作人员被认为存在感染风险。他们的安全很重要，但同样重要的是为有需要的人提供安全的医疗保健。威尔士政府为养老院提供视频咨询（VC），以为弱势群体提供安全的医疗保健，打击隔离，并保护居民和工作人员。
方法
为了了解威尔士各地养老院使用 VC 的情况、价值、益处和挑战，我们在 2020 年 9 月至 11 月期间进行了电话访谈。
结果
从 101 次访谈中发现，尽管养老院对 VC 反应积极，但仍需要进一步提高认识，为养老院工作人员提供更好的培训和支持。
结论
有趣的是，连通性、设备缺乏和技术素养等问题被认为是微不足道的障碍。应鼓励将 VC 作为一项长期服务，以支持养老院工作人员和居民的健康和福祉。
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