Pan Lin, Sun Jian, Zhou Rongting
Department of Basic Education, Party School of Anhui Provincial Committee (Anhui Academy of Governance), Hefei, 230022, People's Republic of China.
Department of Sci-Tech Communication and Policy, University of Science and Technology of China, Hefei, 230026, People's Republic of China.
Risk Manag Healthc Policy. 2021 Sep 14;14:3841-3852. doi: 10.2147/RMHP.S324109. eCollection 2021.
The construction of an age-friendly community is beneficial to meeting the needs of the elderly and coping with ageing. It is significant to evaluate the quality of age-friendly communities through scientific methods. The study aims to evaluate the livability of communities among the elderly in China.
The data used in this study were sourced from the community of Hefei in China, including 1426 participants aged 60 and above. Taking community in Hefei of China as an example, the analytic hierarchy process fuzzy comprehensive evaluation model was used to evaluate the community. Furthermore, this paper constructs an evaluation index system for the livable elderly community and evaluates the comprehensive community system with the fuzzy comprehensive evaluation method.
This study constructs the evaluation index system of an age-friendly community that includes five first-level evaluation indexes and 33 second-level evaluation indexes. The first-level indexe satisfaction from high to low are community safety, community comfort, community health and convenience, and community service. Among them, flat roads (more than 74.3%), greening (more than 78%), quietness (more than 76.8%), health situation (more than 65%), and public transport facilities (more than 66%) were relatively satisfactory. However, in terms of community service, the overall satisfaction of the elderly is not high.
This study revealed that the level of the age-friendly community in Hefei of China is relatively high. The community safety score is the highest, comfort is relatively high, followed by community health and convenience. The score of community service was low. Moreover, the results indicated that improving the quality of service has become the key to improving the satisfaction of the elderly in the community.
建设老年友好型社区有利于满足老年人需求、应对老龄化。通过科学方法评估老年友好型社区的质量具有重要意义。本研究旨在评估中国老年人社区的宜居性。
本研究使用的数据来自中国合肥的社区，包括1426名60岁及以上的参与者。以中国合肥的社区为例，采用层次分析法模糊综合评价模型对社区进行评估。此外，本文构建了宜居老年社区评价指标体系，并运用模糊综合评价法对社区综合系统进行评价。
本研究构建了老年友好型社区评价指标体系，包括5个一级评价指标和33个二级评价指标。一级指标满意度由高到低依次为社区安全、社区舒适度、社区健康与便利以及社区服务。其中，平坦道路（超过74.3%）、绿化（超过78%）、安静程度（超过76.8%）、健康状况（超过65%）和公共交通设施（超过66%）相对令人满意。然而，在社区服务方面，老年人的总体满意度不高。
本研究表明，中国合肥老年友好型社区水平较高。社区安全得分最高，舒适度较高，其次是社区健康与便利。社区服务得分较低。此外，结果表明提高服务质量已成为提高社区老年人满意度的关键。
