Wang Wangshuai, Shao Tiantian, Yi Yanxi, Fang Shijiao, Song Jingyi, Yu Zucheng
School of Management, Shanghai University of International Business and Economics, Shanghai, China.
School of International Relations and Public Affairs, Shanghai International Studies University, Shanghai, China.
Front Psychol. 2021 Sep 17;12:741602. doi: 10.3389/fpsyg.2021.741602. eCollection 2021.
Social network sites (SNS) have been indispensable channels for people to access information, present themselves, and conduct commercial activities. Existing literature on online consumer behavior mainly focus on Western consumers and on explicit conspicuous signals. However, reports have shown that SNS users in China have exceeded 370 million, ranking the first in the world. Meanwhile, more and more consumers display status in more implicit ways nowadays. To fill these gaps, the present research was conducted to investigate the subtle signals of status for Chinese consumers on SNS. We proposed that frequent SNS posting leads to higher status perception among Chinese consumers. The psychological process of this effect is perceived busyness. These hypotheses received convergent support in a set of three studies. Study 1 used secondary data to preliminarily verify the positive correlation between SNS posting frequency and perceived social status. Studies 2A and 2B adopted the causal chain method to test the underlying mechanism of the effect, and to provide causal evidence for the entire relationship chain. Specifically, Study 2A examined how SNS posting frequency affects perceived busyness. Furthermore, Study 2B explored whether the differences in perceived busyness will affect social status perceptions. Implications of these findings and potential extensions in future are discussed.
社交网站(SNS)已成为人们获取信息、展示自我和开展商业活动不可或缺的渠道。现有关于在线消费者行为的文献主要聚焦于西方消费者以及显性的炫耀性信号。然而,有报道显示,中国的社交网站用户已超过3.7亿,位居世界第一。与此同时,如今越来越多的消费者以更隐性的方式展示地位。为填补这些空白,本研究旨在调查中国消费者在社交网站上地位的微妙信号。我们提出,频繁在社交网站上发帖会使中国消费者产生更高的地位认知。这种效应的心理过程是感知到忙碌。这些假设在一组三项研究中得到了一致支持。研究1使用二手数据初步验证了社交网站发帖频率与感知社会地位之间的正相关关系。研究2A和2B采用因果链方法来检验这种效应的潜在机制,并为整个关系链提供因果证据。具体而言,研究2A考察了社交网站发帖频率如何影响感知到的忙碌程度。此外,研究2B探讨了感知到的忙碌程度差异是否会影响社会地位认知。讨论了这些发现的意义以及未来可能的拓展。