Sinskey Jina L, Chang Joyce M, Thornton Kevin C, Boscardin Christy K, Sullivan Kristina R
From the Departments of Anesthesia and Perioperative Care.
Medicine, University of California San Francisco, San Francisco, California.
A A Pract. 2021 Oct 1;15(10):e01524. doi: 10.1213/XAA.0000000000001524.
Effective communication and conflict management are important skills for anesthesiologists and are designated by the Accreditation Council for Graduate Medical Education (ACGME) as elements of the "interpersonal and communication skill" competency (ACGME Anesthesiology Milestone Project 2020). However, structured conflict management education for anesthesiology residents remains limited. To address this gap, we developed and implemented a conflict management session incorporating didactics and application exercises using role-play and high-fidelity simulation (SIM) for anesthesiology residents (postgraduate years 3 and 4) at a tertiary academic medical institution. These sessions were well-received, and both role-play and SIM appear to help residents learn conflict management skills.
有效的沟通和冲突管理是麻醉医生的重要技能，被研究生医学教育认证委员会（ACGME）指定为“人际沟通技能”能力的要素（ACGME麻醉学里程碑项目，2020年）。然而，针对麻醉学住院医师的结构化冲突管理教育仍然有限。为了填补这一空白，我们在一家三级学术医疗机构为麻醉学住院医师（研究生三年级和四年级）开发并实施了一个冲突管理课程，该课程结合了讲授法以及使用角色扮演和高仿真模拟（SIM）的应用练习。这些课程很受欢迎，角色扮演和高仿真模拟似乎都有助于住院医师学习冲突管理技能。
