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分布式情境意识:从个体和团队的意识到技术、社会技术系统和社会的意识。

Distributed situation awareness: From awareness in individuals and teams to the awareness of technologies, sociotechnical systems, and societies.

机构信息

Centre for Human Factors and Sociotechnical Systems, University of the Sunshine Coast, Maroochydore, QLD, 4558, Australia.

Transportation Research Group, Faculty of Engineering and Physical Sciences, University of Southampton, Southampton, UK.

出版信息

Appl Ergon. 2022 Jan;98:103599. doi: 10.1016/j.apergo.2021.103599. Epub 2021 Oct 14.

Abstract

A large component of Neville Stanton's work has focused on situation awareness in domains such as defence, transport, and process control. A significant contribution has been to initiate a shift from considering individual human operator situation awareness to considering the situation awareness of human and non-human teams, organisations, and even sociotechnical systems. Though controversial when introduced, the distributed situation awareness model has become increasingly relevant for modern day systems and problems. In this article we reflect on Stanton's contribution and point to a pressing need to consider a. The situation awareness of advanced technologies, and b. situation awareness at a sociotechnical system, societal and even global level. This is demonstrated via discussion on two contemporaneous issues: automated vehicles and the COVID-19 pandemic. It is concluded that, given advances such as artificial intelligence, the increased connectedness of society, emerging issues such as disinformation, and an increasing set of global threats, Stanton's distributed situation awareness model and associated analysis framework provide a useful toolkit for future Human Factors and Ergonomics applications.

摘要

内维尔·斯坦顿的工作很大一部分集中在国防、交通和过程控制等领域的态势感知上。他的一个重要贡献是,促使人们从考虑单个人类操作人员的态势感知,转向考虑人类和非人类团队、组织,甚至社会技术系统的态势感知。尽管分布式态势感知模型在引入时存在争议,但它对于现代系统和问题变得越来越相关。在本文中,我们反思了斯坦顿的贡献,并指出迫切需要考虑 a. 先进技术的态势感知,和 b. 社会技术系统、社会甚至全球层面的态势感知。这通过对两个同时代问题的讨论来证明:自动驾驶汽车和 COVID-19 大流行。结论是,鉴于人工智能等方面的进步、社会联系的增强、虚假信息等新出现的问题以及一系列新的全球威胁,斯坦顿的分布式态势感知模型和相关分析框架为未来的人类因素和工效学应用提供了有用的工具包。

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