Jin Fei, Zheng Zhengyu, Wu Banggang
Department of Marketing and E-Commerce, Business School, Sichuan University, Chengdu, China.
Front Psychol. 2021 Oct 6;12:695332. doi: 10.3389/fpsyg.2021.695332. eCollection 2021.
This research examines how recipients' efforts to get out of the plight affect the empathy they evoke and the subsequent help they receive from donors. Through three experiments, we find that the higher the efforts made by the recipients to get out of the plight, the stronger the donors' willingness to donate. This effect is moderated by the need severity of the recipients. The more serious the plight is, the stronger the impact of the degree of efforts on the willingness to donate. This research makes theoretical contributions to charitable giving and provides implications for non-profit organizations on describing recipients' efforts to get out of their plight.
本研究考察了受助者摆脱困境的努力如何影响他们唤起的同理心以及随后从捐赠者那里获得的帮助。通过三项实验,我们发现受助者摆脱困境的努力越高,捐赠者的捐赠意愿就越强。这种效应受到受助者需求严重程度的调节。困境越严重,努力程度对捐赠意愿的影响就越强。本研究对慈善捐赠做出了理论贡献,并为非营利组织描述受助者摆脱困境的努力提供了启示。