Begemann Vanessa, Lübstorf Svea, Meinecke Annika Luisa, Steinicke Frank, Lehmann-Willenbrock Nale
Department of Industrial/Organizational Psychology, Institute of Psychology, University of Hamburg, Hamburg, Germany.
Department of Informatics, University of Hamburg, Hamburg, Germany.
Front Psychol. 2021 Oct 12;12:725720. doi: 10.3389/fpsyg.2021.725720. eCollection 2021.
Even though gossip is a ubiquitous organizational behavior that fulfils important social functions (e.g., social bonding or emotion venting), little is known about how workplace gossip and its functions unfold . To explore the dynamic nature and social embeddedness of workplace gossip, we develop a behavioral annotation system that captures the manifold characteristics of verbal gossip behavior, including its valence and underlying functions. We apply this system to eight elderly care team meetings audio- and videotaped in the field, yielding a sample of = 4,804 annotated behaviors. On this empirical basis, we provide first insights into the different facets and functions of workplace gossip in real-life team interactions. By means of lag sequential analysis, we quantify gossip patterns that point to the temporal and structural embeddedness of different types of workplace gossip expressions. Though exploratory, these findings help establish workplace gossip as a dynamic conversational event. We discuss future interdisciplinary research collaborations that behavioral observation approaches offer.
尽管八卦是一种普遍存在的组织行为，具有重要的社会功能（如社会联结或情绪宣泄），但对于职场八卦及其功能是如何展现的，我们却知之甚少。为了探究职场八卦的动态本质和社会嵌入性，我们开发了一种行为注释系统，该系统能够捕捉言语八卦行为的多种特征，包括其正负性及潜在功能。我们将此系统应用于在实地录制的八次老年护理团队会议的音频和视频资料，得到了一个包含4804条注释行为的样本。在此实证基础上，我们首次深入了解了职场八卦在现实生活团队互动中的不同方面和功能。通过滞后序列分析，我们量化了八卦模式，这些模式揭示了不同类型职场八卦表达在时间和结构上的嵌入性。尽管这些发现具有探索性，但它们有助于将职场八卦确立为一种动态的对话事件。我们讨论了行为观察方法所提供的未来跨学科研究合作。
