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差异化氛围下负面职场八卦对员工组织自尊的影响

The Impact of Negative Workplace Gossip on Employees' Organizational Self-Esteem in a Differential Atmosphere.

作者信息

Song Xiaolei, Guo Siliang

机构信息

Student Affairs Department, Qilu Normal University, Jinan, China.

Graduate School Education Management Department, Nueva Ecija University of Science and Technology, Cabanatuan City, Philippines.

出版信息

Front Psychol. 2022 Jun 17;13:854520. doi: 10.3389/fpsyg.2022.854520. eCollection 2022.

DOI:10.3389/fpsyg.2022.854520
PMID:35795451
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9252596/
Abstract

The level of organizational self-esteem of employees, whether on the production line or as managers or directors of enterprises, does not only correlate with individual performance but has also become a key factor in determining the completion of team core tasks. Based on the theory of self-consistency, this study explores the correlation between negative workplace gossip and employees' organizational self-esteem by revealing the intermediary role of workplace exclusion and poor-order atmosphere. A survey of 228 employees from enterprises in Shandong and Shanghai showed that negative workplace gossip exerted a significant negative impact on employees' organizational self-esteem, suggesting that negative workplace gossip reduces employees' organizational self-esteem in the context of Chinese organizations. In addition, workplace exclusion exerted a complete intermediary effect between negative workplace gossip and employees' organizational self-esteem, and poor-order atmosphere perception played a partial intermediary role. This study uncovers the black box that negative workplace gossip affects employees' organizational self-esteem and has a strong enlightening significance for management practice.

摘要

员工的组织自尊水平,无论他们是在生产线上,还是作为企业的经理或董事,不仅与个人绩效相关,而且已成为决定团队核心任务完成情况的关键因素。基于自我一致性理论,本研究通过揭示工作场所排斥和不良秩序氛围的中介作用,探讨负面职场八卦与员工组织自尊之间的相关性。对来自山东和上海企业的228名员工进行的调查显示,负面职场八卦对员工的组织自尊产生了显著的负面影响,这表明在中国组织背景下,负面职场八卦会降低员工的组织自尊。此外,工作场所排斥在负面职场八卦与员工组织自尊之间发挥了完全中介作用,而对不良秩序氛围的感知则起到了部分中介作用。本研究揭示了负面职场八卦影响员工组织自尊的黑箱,对管理实践具有很强的启发意义。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/aeef/9252596/1db04316bd50/fpsyg-13-854520-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/aeef/9252596/1db04316bd50/fpsyg-13-854520-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/aeef/9252596/1db04316bd50/fpsyg-13-854520-g001.jpg

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本文引用的文献

1
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Front Psychol. 2018 Jul 12;9:1112. doi: 10.3389/fpsyg.2018.01112. eCollection 2018.
2
Moving beyond assumptions of deviance: The reconceptualization and measurement of workplace gossip.超越偏差假设:职场八卦的重新概念化和测量。
J Appl Psychol. 2017 Jan;102(1):1-25. doi: 10.1037/apl0000164. Epub 2016 Oct 10.
3
Relationship Between Changes in Workplace Bullying Status and the Reporting of Personality Characteristics.
职场霸凌状态变化与人格特征报告之间的关系
J Occup Environ Med. 2016 Sep;58(9):902-10. doi: 10.1097/JOM.0000000000000822.
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Workplace ostracism and employee silence in nursing: the mediating role of organizational identification.护理工作场所中的排斥与员工沉默:组织认同的中介作用
J Adv Nurs. 2016 Oct;72(10):2381-8. doi: 10.1111/jan.12992. Epub 2016 Apr 26.
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Why and when workplace ostracism inhibits organizational citizenship behaviors: An organizational identification perspective.为什么和何时工作场所排斥会抑制组织公民行为:组织认同视角。
J Appl Psychol. 2016 Mar;101(3):362-378. doi: 10.1037/apl0000063. Epub 2015 Nov 2.
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The impact of emotionally focused therapy on emotional distress in infertile couples.聚焦情绪疗法对不孕夫妇情绪困扰的影响。
Int J Fertil Steril. 2014 Jan;7(4):337-44. Epub 2013 Dec 22.
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Gossip and ostracism promote cooperation in groups.流言蜚语和排斥会促进群体合作。
Psychol Sci. 2014 Mar;25(3):656-64. doi: 10.1177/0956797613510184. Epub 2014 Jan 24.
8
A social exchange-based model of the antecedents of workplace exclusion.基于社会交换理论的工作场所排斥前因模型。
J Appl Psychol. 2013 Jan;98(1):37-48. doi: 10.1037/a0030135. Epub 2012 Sep 17.
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Employee personality as a moderator of the relationships between work stressors and counterproductive work behavior.员工个性作为工作压力源与反生产工作行为关系的调节变量。
J Occup Health Psychol. 2010 Jan;15(1):91-103. doi: 10.1037/a0017326.
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Reactions to discrimination, stigmatization, ostracism, and other forms of interpersonal rejection: a multimotive model.对歧视、污名化、排斥及其他形式人际拒绝的反应:一种多动机模型
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